Personal Assistant
KOYA
04.2021 - 03.2024
Bridget Micah
Live Chat Support | Virtual Assistant
Lagos
Timeline
Manager
Stillwell Carwash
10.2018 - 12.2019
Personal Assistant
Babcock University Librarian
09.2016 - 09.2018
Library Assistant
Babcock University Library
08.2015 - 08.2016
Typist | Project Manager
NASS, Babcock University
10.2014 - 07.2015
High School Diploma -
COCIN Private School
09.2002 - 07.2014
Work History
Personal Assistant
KOYA
04.2021 - 03.2024
- Enhanced executive productivity by managing complex calendars and scheduling high-level meetings.
- Took notes and dictation at meetings.
- Streamlined invoice processing to ensure timely payments, closely collaborated with finance department.
- Oversaw personal and professional calendars and coordinated appointments for future events.
Manager
Stillwell Carwash
10.2018 - 12.2019
- Supervised daily operations, ensuring team adherence to company policies and procedures.
- Developed and implemented process improvements to enhance operational efficiency.
- Managed inventory control, optimizing stock levels and reducing waste.
- Trained new employees on best practices and safety standards in the workplace.
Personal Assistant
Babcock University Librarian
09.2016 - 09.2018
- Supported executive in achieving goals by proactively anticipating needs and addressing concerns promptly.
- Upheld strict timetables by maintaining accurate, balanced calendars.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Boosted team morale, organized team-building activities that fostered positive work environment.
- Reinforced brand consistency, oversaw updates to company website and social media profiles.
- Enhanced executive productivity by managing complex calendars and scheduling high-level meetings.
Library Assistant
Babcock University Library
08.2015 - 08.2016
- Contributed to the library''s overall mission by performing additional tasks or responsibilities as assigned, adapting quickly to new challenges and demands.
- Streamlined inter-library loan processes, expanding access to diverse materials for patrons.
- Enhanced user experience by implementing a streamlined check-out process using digital systems.
- Maintained secure environment by monitoring visitors at front desk.
- Catalogued and sorted books and library materials.
Typist | Project Manager
NASS, Babcock University
10.2014 - 07.2015
- Produced high-quality typed documents, ensuring clarity and precision in all communications.
- Managed multiple typing assignments concurrently, prioritizing tasks to meet tight deadlines.
- Collaborated with team members to streamline document preparation processes, enhancing overall efficiency.
- Maintained meticulous records of completed work and revisions for easy reference and quality control.
- Typed official correspondence and reports from handwritten notes and other information sources.
- Organized and maintained precise confidential personnel files.
Overview
9
9
years of professional experience
12
12
years of post-secondary education
Education
High School Diploma -
COCIN Private School
Jos Plaetue 09.2002 - 07.2014
Skills
Time managementMultitasking and organizationCustomer serviceStrong work ethicAttention to detailAppointment schedulingMultitasking and organizationCustomer serviceStrong work ethicAttention to detailAppointment schedulingCommitment to quality and serviceMultitasking and organizationCustomer serviceStrong work ethicAttention to detailAppointment schedulingCommitment to quality and serviceAdministrative supportMultitasking and organizationCustomer serviceStrong work ethicAttention to detailAppointment schedulingCommitment to quality and serviceAdministrative supportSchedule management
Multitasking and organization
Customer service
Strong work ethic
Attention to detail
Appointment scheduling
Commitment to quality and service
Administrative support
Schedule management
Summary
Professional and highly organized Live Chat Support | Virtual Assistant with excellent communication, multitasking,and problem-solving skills, Experienced in Administrative support, Customer interaction, Documentation handling, and Task coordination. I use Microsoft Word and Google Docs efficiently and always aim to deliver accurate work on time.
Languages
English
Upper intermediate (B2)
Hausa
Intermediate (B1)
Igbo
Bilingual or Proficient (C2)
Certification
- Virtual Assistant, AQSkills, 2025
Reading, Traveling
I enjoy reading and writing of books, which also helps me expand my knowledge and improve my communication skills, I also love traveling, as it allows me to explore new cultures and gain fresh perspective.