Singing, Drawing and Makeup
BOZIMO BLESSING
Client Relations Manager
Port Harcourt ,Rivers
Summary
- Dedicated communication professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
- To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
- Organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Dynamic Client Relationship Manager with 3 years' experience in sales and service roles for Technical Solution organizations. Driving top-quality customer experience and satisfaction through deploying voice of the client (VOC) expertise. Building and retaining long-term relationships by establishing positive, productive and routine communications.
Overview
12
12
years of professional experience
6
6
years of post-secondary education
3
3
Certifications
1
1
Language
Work History
Client Relationship Manager (Remote)
Fortran House Services
12.2020 - Current
- Address and resolve customer complaints and issues to improve satisfaction.
- Foster customer trust by addressing concerns and needs using targeted problem-solving.
- Assess client needs and develop plans to adequately address current and future objectives.
- Communicate product quality and market comparisons by creating sales presentations.
Charity Coordinator (Part-time)
Fostering The Girl Child Initiative
Port Harcourt , Rivers
01.2018 - Current
- Collaborate with team members to achieve target results.
- Maintain energy and enthusiasm in fast-paced environment.
Event Planner
DT BRAND
Port Harcourt , Rivers
01.2018 - Current
- Coordinate participating vendors during event planning.
- Establish working relationships with clients by organizing various events.
- Correspond with clients to answer questions and resolve issues.
- Perform event coordination for larger parties and gatherings.
- Organize, coordinate and deploy events while focusing on delivering superior customer service.
Education
Bachelor Of Applied Science - Environmental Science
National Open University of Nigeria
Abuja, Nigeria 05.2017 - Current
WAEC GCE -
Rumuokoro
Port Harcourt 11.2014 - 12.2014
W.A.E.C Certificate -
National Professional Secondary School
05.2013 - 06.2013
AutoCAD 2D Training - undefined
Admas
08.2013 - 09.2013
Skills
Well versed in Microsoft Word
Possess good multitasking ability
A talented team playerSelf motivated and result orientedResourceful, proactive, versatile and disciplinedUnderstanding the issues, concerns of othersKnowledge in event planning and managementBasis knowledge in hospitality management
Professionally skilled in cosmetology
Client relationship management
Building client relationships
Relationship and rapport building
Customer Relationship Management Software (CRM)
Interests
Touring
Learning and discovering new things
Certification
Leadership Training
Timeline
Customer Service Certification
09-2022
Client Relationship Manager (Remote)
Fortran House Services
12.2020 - Current
Leadership Training
11-2018
Graphic Design
09-2018
Event Planner
DT BRAND
01.2018 - Current
Charity Coordinator (Part-time)
Fostering The Girl Child Initiative
01.2018 - Current
Bachelor Of Applied Science - Environmental Science
National Open University of Nigeria
05.2017 - Current
WAEC GCE -
Rumuokoro
11.2014 - 12.2014
AutoCAD 2D Training - undefined
Admas
08.2013 - 09.2013
W.A.E.C Certificate -
National Professional Secondary School
05.2013 - 06.2013