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Highly organised, customer centred, focused professional, with extensive Customer Service experience, delivering outstanding outcomes, going above and beyond for the client and company in various industries, including in the Financial and Real-estate industry report Sales. This has been organically demonstrated through Google reviews, when working at Deposit Power and positive employment opportunities.
I pride myself on the client centred approach, when communicating with customers to facilitate education around the process of accessing the product, benefits of company products, core values, and additional beneficial services that the company provides to benefit the customer at the highest standard.

I have been able to have a good career in corporate customer service, as i have utilised my education academically, with common sense and life experiences.

I have prepared documentation requests from stakeholders, and utilised my active listening skills to empathise with the customers needs and help to validate, solve complaints or issues fast and effective.

The client-centred service approach allows me to tap into my passion of providing every customer with exceptional customer experience to enhance the companies reputation, core values and integrity being upheld at all times.

Additionally, I have strong passion for community services and community development, as i have demonstrated through my earlier years of study.

Throughout my customer service career, i have upheld a positive can do attitude, and am inspired by people and able to show people to not see their individuality or hardship as a limitation, rather more as an inspiration to see the brighter and inclusive side of life they can be apart of and thrive in.

I am seeking a role in a new career direction, as i genuinely believe my natural ability and willingness to put the customer first, is aligned with the client centred approach in community services.

This career change would allow me to grow in a profession, i have always had a passion for and one that i would feel more comfortable in order to flourish within the organisation.

I am looking for a position with more human connection, in community services that benefit the customer in the community for more of a holistic approach.

I am empathic, have a strong moral compass, and pride myself on always doing the right thing by myself and others.

I have strong conflict resolution skills, thick skin and lateral thinking skills to pin point the core issue evoking the customers frustration and anger.

I have the ability to stay calm, empathise and work with the customer to achieve the desired outcome for both the customer and company.

I have a keen readiness to learn and take on additional training and welcome constructive criticism to benefit professional growth.

I utilise my time well, have good eye for attention to detail and often use self refection at the end of the day to review what i did well and what i need to improve on.

I often then seek clarification from management and guidance to improve myself for the client experience, team and. company.

In my past roles, i have adopted researching critical information on the company's core values, key adjectives and company process to ensure i meet my role to the best of my ability.

As i have a natural ability to ask why? if i don't understand or how something works, i often fact check to gain a deeper level of understanding.

My natural ability to want to help people and make them see the bright side of life, was overflowing through my strong customer service over the phone, emails and at conferences.

However i was missing the human connection in communicating with customers in a more meaning full way to benefit them,

I look forward to being in a role and a team that enhances the client experience that has a positive affect on the community.


I am a Highly personable and sociable team member with over 7 years of customer service experience and 4 years as a medical administrator and receptionist. I bring strong problem-solving skills, the ability to think quickly under pressure, and a genuinely multicultural approach to supporting and communicating with people from diverse backgrounds. Exceptionally reliable, organised, and detail-oriented, with a strong memory and the ability to adapt quickly in fast-paced environments. I work confidently both independently and as part of a team, consistently delivering high-quality service and administrative support. I am eager to contribute to a professional, friendly, and growth-focused workplace where I can continue developing my skills and progressing in my career.

Dynamic customer service professional with a proven track record at Scotiabank (Bahamas) Ltd., excelling in complaint handling and data entry. Recognized for enhancing transaction accuracy and training staff, while fostering teamwork and effective communication. Adept at ATM maintenance, ensuring operational efficiency and customer satisfaction through proactive problem-solving.

To obtain a full time job that offers a professional working environment which enables me to learn and grow while meeting the corporation’s goals. Knowledgeable and dedicated customer service professional with extensive experience in Customer Service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Friendly Customer Service Cashier experienced working in diverse retail environments. Successfully operating cash registers and performing necessary calculations. Genuine people - person successfully mediating various disputes. Customer-oriented team member with a strong background in customer relations and administrative support. Seamlessly provides check-in and check-out processes and assists guests in a friendly, courteous manner. Committed to leaving a great, lasting impression. Friendly candidate with a passion for providing excellent customer service and facilitating guest satisfaction. A hardworking and flexible individual takes reservations, assigns rooms and handles payments. Outstanding multitasker with in-depth knowledge of travel planning software.

Bosede Ruth Ayoola

Summary

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Customer service officer

Education

Bachelor of Science - Public Administration

Higher National Diploma - Public Administration

Master of Business Administration - MBA

National Diploma - Public Administration

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Master of Business Administration - MBA

Bachelor of Science - Public Administration

Customer service officer

Higher National Diploma - Public Administration

National Diploma - Public Administration

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