BOSEDE MEKUSI
RECEPTIONIST
Lagos,Lagos
Summary
Dynamic receptionist with proven expertise at Hilton Hotel & Resorts, excelling in customer/client relations and office management.
Adept at resolving customer issues and enhancing client satisfaction.
Skilled in data entry and organization, ensuring efficient operations.
Recognized for exceptional communication and time management, consistently improving service quality.
Overview
2026
2026
years of professional experience
Work History
Receptionist
Hilton Hotel & Resorts
2020 - Current
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Responded to inquiries from callers seeking information.
Resolved customer problems and complaints.
Confirmed appointments, communicated with clients, and updated client records.
Receptionist
Rotana Hotels
2016 - 2020
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Responded to inquiries from callers seeking information.
Resolved customer problems and complaints.
Confirmed appointments, communicated with clients, and updated client records.
Education
High School Diploma - Biological Sciences
University of Ado Ekiti
Ekiti State 08.2012
Skills
Data entry
Telephone skills
File management
Office management
Customer/Client relations
Scheduling
Time management
Verbal and written communication
Organization skills
Timeline
Receptionist
Hilton Hotel & Resorts
2020 - Current
Receptionist
Rotana Hotels
2016 - 2020
High School Diploma - Biological Sciences
University of Ado Ekiti