Boma Princewill
Sunderland,Sunderland
Summary
Detail-oriented professional with a strong foundation in accounting basics and time management mastery. Proficient in Microsoft Office and skilled in data inputting, records management, and process improvement initiatives. Demonstrates excellent communication proficiency, client relations expertise, and email handling efficiency. Possesses a basic understanding of HTML and a networking aptitude, complemented by patience and diplomacy. Committed to leveraging these skills to enhance organisational efficiency and client satisfaction.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work history
Administrative assistant
BPL Nigeria Limited
Ogun state, Nigeria
07.2022 - 03.2023
- Handled customer returns and exchanges o maintain loyalty and satisfaction
- Rotated stock periodically, reducing instances of expired or outdated inventory.
- Assisted in stock replenishment to maintain store appearance.
- Ensured visual merchandising standards with regular display updates.
Customer service representative
Iced Microfinance Bank
Lagos, Nigeria
01.2017 - 11.2018
- Developed strong relationships with customers fostering brand loyalty and repeat business.
- Provided top-notch support for increased customer satisfaction.
- Participated in team meetings sharing best practices for improving service delivery.
- Operated cash tills and POS systems, handling cash and card payments accurately.
Worked collaboratively with colleagues to meet daily sales and service targets.
Education
Bachelor of Arts - English and Literature
University of Benin
Nigeria 09.2016 - 11.2020
Skills
- Accounting basics
- Time management mastery
- Data inputting
- Process improvement initiative
- Client relations
- Microsoft Office proficiency
- Communication proficiency
- Record Management
Availability
- Available for up to 20 hours per week during term time
- Full availability during holidays (subject to visa conditions)
- Available for evenings, weekends, and flexible shifts
References
References available upon request.
Timeline
Administrative assistant
BPL Nigeria Limited
07.2022 - 03.2023
Customer service representative
Iced Microfinance Bank
01.2017 - 11.2018
Bachelor of Arts - English and Literature
University of Benin
09.2016 - 11.2020