Bolarinwa Wealth Akinola (CPEM)
Healthcare Assistance
5, Church Cresent street Off Transformer B/stop Meiran Abuleegba,Lagos
Summary
Enthusiastic healthcare assistant eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of First Aid and training in moving and handling. Motivated to learn, grow and excel in health sector.
Overview
6
6
years of professional experience
16
16
years of post-secondary education
8
8
Certifications
Work History
Major Client Executive
Dbell Logistics
Agege, Lagos
10.2020 - Current
- Identified issues, analyzed information and provided solutions to problems.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Increased customer satisfaction by resolving logistics issues.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Healthcare Assistant
Kingdom Health Hospital
Abuleegba, Lagos
09.2020 - 02.2021
- Assisted with patient hygiene, physical comfort, eating and drinking and mobility while observing and reporting specific changes.
- Arranged bedding and cushions to enhance patient comfort in bed and chairs.
- Observed patient skin conditions and reported findings to registered nurse.
- Aided patients with walking and limb exercises to improve strength and balance.
- Supervised patients on commodes, in toilets and bathrooms and assisted patients with hygiene needs.
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
- Followed and implemented patient care plans under direction of registered nurse.
- Delivered high standard of holistic care to patients to promote equality and dignity.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Transported patients between rooms and appointments or testing locations.
Customer Service Representative
Valuehandlers International
Abulegba, Lagos Nigeria
04.2016 - 08.2020
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Trained new personnel regarding company operations, policies and services.
- Implemented long-term growth initiatives by developing CRM and Email and Calling strategies.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Education
B.Tech Agronomy - Agronomy And Crop Science
Ladoke Akintola University of Technology
Orile Lagos Sate Nigeria 09.1992 - 07.1998
B.Tech Agronomy - Agronomy And Crop Science
Ladoke Akintola University of Technology
Enugu 09.1999 - 07.2004
B.Tech Agronomy - Agronomy And Crop Science
Ladoke Akintola University of Technology
Ogbomosho, Oyo State Nigeria 01.2007 - 01.2012
Skills
Companionship, and emotional support
Caring for others
Chronic disease management Eg Conginetal heart defect of a baby
Feeding assistance expert
Customer Service and Polite Communication
Positive and Friendly
Active Listening / Receptive Alititude
Teamwork and Collaboration
Good Telephone Etiquette
First Aid/CPR
Understanding of client business requirements
Client confidentiality
Certification
First Aid/CPR Certified (Red cross)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
If you be at peace with all men. All will be well
Timeline
Major Client Executive
Dbell Logistics
10.2020 - Current
Healthcare Assistant
Kingdom Health Hospital
09.2020 - 02.2021
Effective speaking skills (Lagos Chamber of commerce & Industry)
04-2018
Customer Service Representative
Valuehandlers International
04.2016 - 08.2020
B.Tech Agronomy - Agronomy And Crop Science
Ladoke Akintola University of Technology
01.2007 - 01.2012
B.Tech Agronomy - Agronomy And Crop Science
Ladoke Akintola University of Technology
09.1999 - 07.2004
B.Tech Agronomy - Agronomy And Crop Science
Ladoke Akintola University of Technology
09.1992 - 07.1998