Marketing, Reading, Meeting people and Singing
BOLANLE SEUN AKANO
Ijebu - Ode,Ogun State
Summary
I am a Distinction graduate of Marketing from The Federal Polytechnic Ede, Osun State. Am also a licensed Professional Human Resource Manager, and Associate Member of Chartered Institute of Personnel Management of Nigeria (CIPM), Chartered graduate of National Institute of Marketing Nigeria(NIMN) and a full member of National Institute of Management (NIM)
Overview
12
12
years of professional experience
2
2
Certifications
1
1
Language
Work History
RESERVATION AGENT
Radisson Blu Anchorage Hotel
Lagos
05.2015
- Attending to guest enquiries via email, telephone, walk-in, in a polite and friendly manner
- Taking individual room reservations and bookings
- Preparing and sending confirmation letters to guests
- Preparing pro-forma invoices for customers so as to ensure early and prompt payment
- Ensuring utmost satisfaction of guests by communicating the hotel policy in terms of check-in and check-out time, cancellation policy and payment options
- Performing all other duties assigned by my supervisor and manager so as to ensure customer satisfaction, organization’s growth and profitability.
ADMINISTRATIVE OFFICER
The Redeemed Christian Church of God
Lagos
- Current
- Performing the administrative function of planning, directing and coordinating the internal administration and personnel policies of the Province
- Establishing and directing operational and administrative procedure within the Province
- Representing the Province in its dealings with other parts of the mission and with outside bodies as directed by Pastor in Charge of Province
- Ensuring the periodic collation and submission of monthly progress report to National Headquarters
- Ensuring strict adherence to Mission’s policies and procedures by all staff at the Province level
- Ensuring the effective and efficient use of the Province assets and facilities as directed by Pastor in Charge of Province
- Participate in assessing the financial situation of the Province and its subsidiaries, preparing work plans and budget and overseeing various administrative operations with the account department
- Responding promptly to the directives from National Headquarters, making sure that required reports or information are submitted before deadline
- Overseeing safety health and related programs and activities with the participation of all concerned staff members
- Performing any other duties as may be decided and directed by the Pastor in Charge of Province and the National Headquarters.
RESERVATION OFFICER
Lagos Oriental Hotel
Lagos
08.2012 - 04.2015
- Attending to guest enquiries via email, telephone, walk-in, in a polite and friendly manner
- Taking individual room reservations and bookings
- Preparing and sending confirmation letters to guests
- Preparing pro-forma invoices for customers so as to ensure early and prompt payment
- Ensuring utmost satisfaction of guests by communicating the hotel policy in terms of check-in and check-out time, cancellation policy and payment options
- Performing all other duties assigned by my supervisor and manager so as to ensure customer satisfaction, organization’s growth and profitability.
SALES ASSISTANT
Woolworths Retail Store
Lagos
01.2012 - 08.2012
- Attending to customers by giving a warm welcome with a smile
- Assisting them in their choice of items by giving detailed product information
- Ensuring customers make purchase and that they are satisfied
- Providing after sales service so as to ensure customers loyalty.
Education
Professional Diploma in Human Resource Management & Associate Member of the Institute( ACIPM) - undefined
National Institute of Personnel Management of Nigeria (CIPM)
Chartered Post-Graduate Diploma in Marketing. - undefined
National Institute of Marketing of Nigeria (NIMN)
Proficiency Certificate in Management - undefined
Nigerian Institute of Management (NIM)
Higher National Diploma (HND) in Marketing (Distinction) - undefined
The Federal Polytechnic Ede, Osun State
National Diploma ( ND) in Marketing ( Distinction) - undefined
The Federal Polytechnic Ede, Osun State
West Africa Senior School Certificate (WASSCE) - undefined
Idi-Ito High School Erunmu
Ibadan, Oyo StatePrimary School Leaving Certificate - undefined
Jondotania Nursery & Primary School
Ibadan, Oyo Stateundefined
Skills
Upselling proficiency
Multitasking
Attention to Detail
Adaptability and Flexibility
Staff Training
Excellent Communication
Interpersonal Skills
Teamwork and Collaboration
Goal Setting
Analytical Skills
Written Communication
Decision-Making
Reservation Management
Effective Communication
Microsoft Office
Team building
Time Management
Itinerary Planning
Task Prioritization
Accomplishments
- Licensed Human Resource Professional ( CIPM HR LICENCE):2022
- Best Employee of the Month as Reservation Officer in Front office Department of Lagos Oriental Hotel. (2014)
- National Youth Service Corps “Certificate of National Service” 2011.
- Best Marketing Student of the year (2009), The Federal Polytechnic Ede.
- Certificate of participation in National Institute of Marketing Nigeria (NIMN)/UNILEVER Best Marketing Student Award Examination for the year 2009.
- Club secretary, Exclusive Marketers Club (EMC), The Federal Polytechnic Ede.
- Certificate of Honour and Excellence for being a noble member of Practical Marketer’s Club (PMC), The Federal Polytechnic Ede.
Tel
08034986923
Technical Papers
- 2009, The Importance of Marketing Research on Business Survival (HND Final Year Project)
- 2006, The Application of the Marketing Concept in the Tourism Industry (ND Final Year Project)
Proficiency
Good communication Skills, Computer literate and perfect use of Opera Software. Excellent experience in marketing profession, new innovation and creativity.
State Of Origin
OSUN STATE
Contact Address
His Grace House, Road 7, Ikangba Housing Estate, Ijebu - Ode, Ogun State
Marital Status
MARRIED
Personal Information
- Date of Birth: 07/20/1985
- Gender: FEMALE
- Nationality: NIGERIAN
References
- PASTOR ADEBISI ADEGOKE, SENIOR ADMIN OFFICER, RCCG, LAGOS PROVINCE 62, IKORODU, LAGOS STATE, 07032623048
- BARR. KEHINDE-PHILLIPS ABIOLA, COMPANY SECRETARY/ LEGAL OFFICER, OOU MICRO FINANCE BANK, OOU MAIN CAMPUS, AGO-IWOYE, OGUN STATE, 08154387909
Certification
Licensed Human Resource Professional
Interests
Work Preference
Work Type
Full TimeContract WorkPart TimeLocation Preference
HybridOn-SiteRemoteImportant To Me
Work-life balanceCareer advancementHealthcare benefitsCompany CultureTeam Building / Company RetreatsFlexible work hoursWork from home optionPersonal development programs4-day work weekTimeline
Licensed Human Resource Professional
04-2022
RESERVATION AGENT
Radisson Blu Anchorage Hotel
05.2015
RESERVATION OFFICER
Lagos Oriental Hotel
08.2012 - 04.2015
SALES ASSISTANT
Woolworths Retail Store
01.2012 - 08.2012
ADMINISTRATIVE OFFICER
The Redeemed Christian Church of God
- Current
Professional Diploma in Human Resource Management & Associate Member of the Institute( ACIPM) - undefined
National Institute of Personnel Management of Nigeria (CIPM)
Chartered Post-Graduate Diploma in Marketing. - undefined
National Institute of Marketing of Nigeria (NIMN)
Proficiency Certificate in Management - undefined
Nigerian Institute of Management (NIM)
Higher National Diploma (HND) in Marketing (Distinction) - undefined
The Federal Polytechnic Ede, Osun State
National Diploma ( ND) in Marketing ( Distinction) - undefined
The Federal Polytechnic Ede, Osun State
West Africa Senior School Certificate (WASSCE) - undefined
Idi-Ito High School Erunmu
Primary School Leaving Certificate - undefined
Jondotania Nursery & Primary School