BOLADALE KOLADE
Abuja,Nigeria
Summary
Business Intelligence Analyst with 5 years providing employers with valuable and actionable data to drive profit growth. Practiced at filtering information to find and highlight vital metrics and revelatory findings. Keen support business growth by leveraging intelligence assets to predict and reveal optimal business strategies.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Co-Founder & Executive Director
Richmore Consult Nig Ltd
Abuja, FCT
08.2014 - Current
- Operations & IT Strategy
- Provide Expert Business Technology guidance to clients to reduce operational cost by 30%
- Led Implementation of Document management System that reduced client cost by 15% first year.
- Data ETL and mapping for Implementation of School management System
- Data Cleanup and formatting
- Creation of report Dashboards using Business Intelligence tools (Power BI and Excel) for periodic reporting of customer engagement, sales, customer issues resolution
- Provide analytic reporting to support Key Business Decisions by Management
- Creation of MIS systems for clients using Power BI.
- Developed key operational initiatives to drive and maintain substantial business growth.
Manager
Unity Bank Plc
Abuja
01.2012 - 07.2014
- Increased Mobile Banking revenue from nil to monthly volume of 300M/ 50,000 active users within 18 months
- Established strategic framework for Agency Banking/mobile payment
- Development of marketing strategy for Mobile Banking/Payment
- Value Management on all e-products
- Liaise with mobile payment vendors on Service Level Agreement
- Presentation at Quarterly Profitability Review Sessions on Income from Mobile Banking/Payment in respect to transaction volume per customer, average income per customer ad geographical spread of customer using Excel Pivot
- Monitoring use, complaints and arbitration on mobile banking platform
- Develop Dashboards for Customer engagement and sales to Management
Business Unit Head
Unity Bank Plc
Abuja, FCT
07.2009 - 12.2011
- Development of Dashboards for channel Monitoring of all electronic channels to reduce downtime by 25%
- Established framework for e-products & channels monitoring
- Value Management on all e-products
- Development of executive brief for implementation of MasterCard
- Monitoring of all electronic channels
- Managed Issues resolution on all electronic channels reduce customer complaints by 35%
Unit Head
Unity Bank Plc
04.2008 - 07.2009
- Product Development & Monitoring Unit
- Development of procedures and guidelines for product development
- Development of product manuals and documentation for existing products
- Recertification of all products
- Development of framework for product launch and monitoring
- Monitoring of product performance along product lines
- Development of product Management Cycle status for all products
- Market segmentation for retail products.
Unit Head
Unity Bank PLC
05.2007 - 03.2008
- Process Optimization, Strategy & Corporate Development
- Lead the Design of service delivery framework for all the bank’s operational processes
- Documentation of processes for optimization of Information Technology Tools to aid service delivery
- Implementation of Lean Six Sigma strategy to aid customer satisfaction, customer retention and increase in bottom line
- Lead, review of bank’s internal process in building a service charter.
Unit Head
Unity Bank Plc
01.2006 - 05.2007
- Banking application Help-Desk, Bank Integration Office
- Helpdesk support for all branches on banking application
- Creation of incident log book for all issues resolved during banking application integration project
- Development of FAQ for banking application issues.
Head
First Interstate Bank PLC
Lagos
01.2003 - 12.2005
- Application Development Support of banking application and databases to deliver 24 hr service to bank’s customers
- 24hr support of banking application to increase service delivery
- Achieving 9 months zero report rate to banking application consultants
- Design and implementation of applications in accordance to CBN rules and the bank’s business strategy and processes
- Development of automated Document generating application to remove manual typing of treasury documents using PowerBuilder 8.0
- Redesigning of Treasury module to suit the bank’s process using PowerBuilder 8.0
- Supervision of the Implementation of retail banking module in all branches of the bank within 3 months
- Supervision of the implementation of messaging tools across 287 branches of the bank.
Senior Software Consultant
Sigma Systems Ltd
12.2000 - 03.2002
- Implementation and support of SigmaAccount, a client server accounting solution at Sigma Engineering Ltd
- Design of an automated conversion program that extracted data from Sybase database according to Flexcube specification and the first error free migration to Flexcube from any banking application in Nigeria.
Senior Software Engineer
Future Tech. Systems Ltd
Lagos
10.1995 - 11.2000
- 50% reduction of Implementation time in 3 branches of Inland bank Nig
- Ltd
- Seamless conversion of data from COBOL to Sybase and on schedule implementation of banking application in Gateway bank Plc
- Vast experience in Implementation on Sybase, Oracle, UNIX and Windows platform
- Design of Financial reports as specified by CBN
- Customization of image capturing/retrieval system using C Language
- Writing of Procedures using Pro
- C
- ECHNICAL, years PIVOT using Excel 4 years, 5.1 8 years
Education
B.Sc. - Computer Science
University of Ibadan
Ibadan, Oyo State, Nigeria08.1995
Skills
- Analytical and Critical Thinker
- BI Tool and System Design
- Data Summaries
- Requirements Analysis
- Data Warehousing
- Data ETL
- SQL
Certification
- Oracle 9i OCA
- Six Sigma Yellow Belt
- Data Analysis and Visualization foundation (IBM)
Timeline
Co-Founder & Executive Director
Richmore Consult Nig Ltd
08.2014 - Current
Manager
Unity Bank Plc
01.2012 - 07.2014
Business Unit Head
Unity Bank Plc
07.2009 - 12.2011
Unit Head
Unity Bank Plc
04.2008 - 07.2009
Unit Head
Unity Bank PLC
05.2007 - 03.2008
Unit Head
Unity Bank Plc
01.2006 - 05.2007
Head
First Interstate Bank PLC
01.2003 - 12.2005
Senior Software Consultant
Sigma Systems Ltd
12.2000 - 03.2002
Senior Software Engineer
Future Tech. Systems Ltd
10.1995 - 11.2000
B.Sc. - Computer Science
University of Ibadan