Jira
Bofy O.S Idiodi
IT Project and Business Management
EFFURUN,DELTA
Summary
Resourceful Project Manager with over 14 years of expertise in organizing business operations, financial oversight and resource management to achieve smooth flow and project operations. Leads procurement of resources including equipment and supplies. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions. Knowledgeable in computer networks, data analytics, helpdesk support, business administration, instructor-led training, risk and incident management, budget and financial management.
Overview
15
15
years of professional experience
6
6
Certificates
1
1
Language
Work History
Project Manager and Instructor
Acquire Centre Ltd
Effurun
04.2019 - Current
- Developed and initiated projects, managed costs, and monitored performance.
- Monitored project performance to identify areas of improvement and make adjustments.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Recruited and oversaw personnel to achieve performance and quality targets.
- Facilitated workshops to collect project requirements and user feedback.
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Developed and implemented project plans and budgets to ensure successful execution.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Business consultation for project management, technology integration, and customer satisfaction
- Cross-trained existing employees to maximize team agility and performance.
- Developed complete business plans and operational strategies for new and existing business.
- Established and maintained relationships with key stakeholders for growth opportunities and successful partnerships with British Council, Pearson VUE, PECB, and CompTIA
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Onboarded new employees with training and new hire documentation.
- Responsible for training and content development for Project management and IT certification including PMP, CAPM, SCRUM, CompTIA (A+, Network+, Security+, and IELTS Masterclass
- Evaluated students' understanding of course material through examinations and in-depth essay writing.
- Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
- Increased educational expertise and knowledge by participating in instructor-oriented workshops.
IT Director and Administrator
Alvina Schools
Effurun
09.2009 - 04.2019
- Provided IT infrastructure support for installation and configuration of networks, windows servers (AD, Exchange, File)
- Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
- Interacted and negotiated with vendors, outsourcers and contractors to secure products and services.
- Demonstrated familiarity with latest hardware, software and networking technology.
- Coordinated technical training and personal development classes for staff members.
- Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
- Guided organizational technology strategy and roadmaps.
- Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
- Led technology selection and rollout, focusing on organizational planning and supplier service-level agreements.
- Developed and implemented measures and procedures to protect IT systems from cyber threats and data breaches.
- Analyzed network security and current infrastructure, assessing areas in need of improvement.
- Implemented and maintained technology and software budget.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Coordinated office events, seminars and meetings for staff and clients.
- Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Created reports, presentations and other materials for executive staff.
- Cultivated strong relationships with vendors and partners supporting administrative operations.
- Identified opportunities to streamline processes and improve office operations and efficiency.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
Network Infrastructure Engineer
Elster Metering
Luton
08.2007 - 06.2009
- Provided network support services for devices such as hubs, bridges, routers, and other hardware.
- Supported end-user networks in Microsoft environment incorporating Microsoft Server and Workstation practices.
- Performed troubleshooting for IBM, Cisco, and packet analysis.
- Provided complete end-to-end engineering and installation of route-based IP network solutions.
- Troubleshot complex multi-vendor network service provider issues.
- Managed, tracked, and coordinated problem resolution and escalation processes.
- Created VPN infrastructure and allowed for secure remote connections.
- Configured and troubleshot VoIP and multi-media distributed systems and platforms.
- Integrated data, voice and video networks for use in multi-site installations.
- Escalated emergency technical issues beyond knowledge to maintain optimum up-time.
- Collaborated with vendors to identify best options for optimizing network performance.
- Diagnosed network problems involving combination of hardware, software, power and communications issues.
- Oversaw junior-level engineers, directing work orders while monitoring performance metrics and consumer feedback.
- Designed and evaluated WAN and LAN connectivity technologies.
- Investigated and corrected problems with printers, copiers and other peripheral devices.
- Provided faculty and staff with security software and network configuration support.
- Documented support procedures, processes and solutions in centralized systems, enabling user self-service.
- Set up hardware and software in optimal configurations to meet network performance requirements.
- Tested new software and hardware prior to deployment.
IT Systems Administrator
Computacentre Ltd
Milton Keynes
08.2005 - 07.2007
- Orchestrated integration and communication of software upgrades.
- Performed software installations and upgrades to UNIX or Windows operating systems.
- Integrated and updated software products to boost system compatibility.
- Implemented internet and intranet applications on multiple platforms.
- Contributed to development, administration and testing of disaster recovery plans.
- Delivered Tier 1 and Tier 2 support for problem identification, diagnosis and issue resolution.
- Configured and tested Windows Server operating systems with roles features including Active Directory, Group Policy, DNS, Web Services, and others.
- Implemented and maintained virtual private networks (VPNs).
- Planned and implemented upgrades to system hardware and software.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Installed and configured network printers and other peripheral devices.
- Designed and evaluated WAN and LAN connectivity technologies.
- Maintained flexible schedule and responded to after-hours and weekend emergencies.
- Implemented, developed and tested installation and update of file servers, print servers and application servers.
- Diagnosed and executed resolution for network and server issues.
- Led server infrastructure development, quality assurance, staging and production systems.
IT Support Engineer
Accord Holdings
London
08.2004 - 06.2005
- Cisco Routers/Switch administration; connectivity diagnosis and administration
- Microsoft XP rollouts using Ghost Imaging
- Installed&upgradedhardware&softwaretomeetuser &administrationrequirements
- Logged all calls & call details, tracking status & escalation to maintain service levels
- Completed fault diagnosis & rectification, installation, upgrade & equipment moves
- Conducted site surveys to ensure impending installations & moves were properly planned
- Facilitated effective inventory management process, with hardware/software audits
- Provided technical support for Mac OS X users (installation and administration)
Education
Master of Science - Computer Networks
Middlesex University
London 04.2004 - 05.2006
Bachelor of Arts - Major: Religion; Minor: Comp. Sci. & Bus Admin.
Andrews University
Berrien Springs, Michigan 05.2004 - 05.2002
Skills
Advanced problem solving
Project planning and development
Staff Management
Strategic planning
Microsoft Active Directory
Technical Support
Fluent in English
Startups and turnarounds background
Project Management
Data backups
Network repairs and maintenance
Network systems installation
Hardware and software monitoring
MS Office
Development team trainings
Risk identification
Public speaking
Quality assurance
Waterfall methodology
Excellent Communication
Written Communication
Good Telephone Etiquette
Multitasking Abilities
Training and Development
Accomplishments
- Reduced department operating costs by 40% in 13 months.
- Increased enrollment by over 150% through strategic planning and technology integration.
- Completed the "Education for All" Project on time and under budget.
- Saved the company NGN 150 plus in million 9 years by implementing a successful productivity improvement plan based on technology integration and risk management.
- Supervised team of 120 staff members.
- Used AI and PMIS tools to improve risk assessment and incident management operations.
Software
Bitrix24
MS Project
MS Excel
Windows Server
Mac OS
Power BI
MS SQL Server
Wireshark
Nmap
Nessus
Certification
PMP - Project Management Professional
Interests
Traveling
Reading
Public Speaking
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
- CompTIA Instructor Network
- IEEE
Work Preference
Work Type
Full TimePart TimeContract WorkLocation Preference
RemoteOn-SiteHybridImportant To Me
Career advancementWork from home optionPersonal development programsQuote
At all times, we must keep open the possibility that with God much more is possible.
Bofy Idiodi
Languages
English
Advanced (C1)
Timeline
Project Manager and Instructor
Acquire Centre Ltd
04.2019 - Current
IT Director and Administrator
Alvina Schools
09.2009 - 04.2019
Network Infrastructure Engineer
Elster Metering
08.2007 - 06.2009
IT Systems Administrator
Computacentre Ltd
08.2005 - 07.2007
IT Support Engineer
Accord Holdings
08.2004 - 06.2005
Bachelor of Arts - Major: Religion; Minor: Comp. Sci. & Bus Admin.
Andrews University
05.2004 - 05.2002
Master of Science - Computer Networks
Middlesex University
04.2004 - 05.2006