BLESSING UDUCHUKWU IKE
Warehouse Supervisor
Summary
Resourceful Warehouse supervisor that brings experience in warehouse leadership roles and meeting organizational needs. Skilled at maximizing cost control, minimizing losses and optimizing labor management strategies to enhance operational success. Analytical problem-solver with good planning and communication skills.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
Work History
Warehouse manager
JOHN HOLT PLC
01.2015 - Current
- Identifying warehouse system improvement
- Adhering to storage design principles
- Checked orders to ensure correct deliveries
- Resolved customer and supplier queries over the telephone
- Liaised with charge –hands and other sales supervisors and management.
- Monitor of safety equipments
- Organize and supervised working in an environment where accuracy, efficiency and safety are of paramount important
- Responsible for 6 staff and agency staff when necessary
- Preparation of goods inwards /outwards documentation
- Achievements
- Created and implemented a new security policy.
Store Keeper
JOHN HOLT PLC
01.2012 - 01.2015
- Kept record of sales and restocked the store accordingly
- Managed and training store staff
- Planned promotional campaigns for new products
- Ensured that the warehouse is kept clean and organized
- Mediate any confrontations between staff and clients
- And deescalating the situation.
Customer service /Administrative officer
GREENSOLS ENERGY REVOLUTION
01.2010 - 01.2012
- Maintained a positive, empathetic and professional attitude towards customers at all times
- Responded promptly to customers inquiries
- Communicated with customers through various channels
- Acknowledged and resolved customer complaints
- Knowing our products inside and out so that I can answer questions
- Processed orders, forms, applications and requests
- Kept records of customer interactions, transactions, comments and complaints
- Communicate and coordinated colleagues as necessary
- Provided feedback on the efficiency on the customer service process
- Managed a team of junior customer representative
- Ensure customer satisfaction and provide professional customer support.
Education
Post Graduate Diploma - Project Development Management
University of Ibadan
Higher National Diploma Education - Mass Communication
Federal Polytechnic
01.2006 - 01.2008
Ordinary National Diploma - Mass Communication
Federal polytechnic
01.2002 - 01.2004
Secondary School Certificate - undefined
Devans Comprehensive School
Skills
Processing ordersOperating mechanical and IT systemsLiaising with transport companies, suppliers and clientsTraining, supervising and appraising staffMaintaining statistical and financial recordsDevising rotas for staffEnsuring that quality objectives and delivery deadlines are metManaging budgetsAdministering stock controlEnsuring compliance with health and safety legislation
Certification
Certificate of completion in supply chain management 2022
Timeline
Warehouse manager
JOHN HOLT PLC
01.2015 - Current
Store Keeper
JOHN HOLT PLC
01.2012 - 01.2015
Customer service /Administrative officer
GREENSOLS ENERGY REVOLUTION
01.2010 - 01.2012
Higher National Diploma Education - Mass Communication
Federal Polytechnic
01.2006 - 01.2008
Ordinary National Diploma - Mass Communication
Federal polytechnic
01.2002 - 01.2004
Post Graduate Diploma - Project Development Management
University of Ibadan
Secondary School Certificate - undefined
Devans Comprehensive School