BLESSING IRONEATSE ARAYI
Summary
Tenacious Caller with proven history of success in connecting with potential customers and making sales. Expert in both cold and warm calling to promote products, set appointments and complete deals. Maintains excellent call control and consistently persuades customers to make favorable decisions.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cold Caller
Consumer Opportunity
Delaware, USA
02.2024 - 10.2025
- Initiated calls to potential clients to generate interest in services.
- Engaged prospects with informative presentations tailored to their needs.
- Documented interactions and feedback in customer relationship management systems.
Cold Caller
Ecore Services
Los Gatos, California
03.2021 - 02.2023
- Followed up on leads generated from marketing campaigns or other sources in order to increase sales opportunities for the company.
- Educated customers about features, benefits, advantages, pricing plans. of the services provided by the organization.
- Demonstrated excellent verbal and written communication skills while interacting with customers over the phone and email.
Call Center Sales Representative
Outsource Global Technologies Limited
FCT Abuja, Abuja
08.2019 - 02.2021
- Exceeded sign-up goals earning recognition as the top performer in a monthly challenge on two occasions.
- Managed inbound calls to provide accurate information and resolve inquiries.
- Promoted products and services to meet customer needs and preferences.
- Engaged customers through effective communication and active listening techniques.
Education
Bachelor of Science - Microbiology
Delta State University
Nigeria01.2017
Skills
- Effective Communication
- Problem-Solving
- Teamwork
- Time Management
- Active Listening
- Empathy
- Critical Thinking
- Multi-tasking
- Customer relationship management
- Complaint resolution
- Proficient cold calling
Certification
- BDL Competency Test, Microsoft, 11/01/23
- Certificate in Word and Data Processing, Fakad Infotech Center, 01/01/19
References
Available On Request
Languages
English, C2
Languages
English
Proficient
C2
Timeline
Cold Caller
Consumer Opportunity
02.2024 - 10.2025
Cold Caller
Ecore Services
03.2021 - 02.2023
Call Center Sales Representative
Outsource Global Technologies Limited
08.2019 - 02.2021
Bachelor of Science - Microbiology
Delta State University