Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Blessing Oriaku

Kosefe

Overview

6
6
years of professional experience
1
1
Certification

Work History

Account Manager

ACCION MICRO FIANANCE BANK
Lagos , Nigeria
09.2023 - Current
  • Managed client accounts to ensure prompt service and satisfaction.
  • Developed relationships with clients to understand their financial needs.
  • Provided training and guidance to new Account Managers.
  • Prepared monthly financial statements for each account.
  • Managed multiple accounts simultaneously while meeting deadlines.
  • Analyzed client data and identified opportunities for growth.
  • On boarded new team members to integrate into organization.
  • Monitored competitor activities in order to stay ahead of the competition.

Relationship Manager

Optiva Cpatials Partners
Lagos, Nigeria
10.2022 - 07.2023
  • Developed strong client relationships through regular communication and personalized service.
  • Analyzed client needs to recommend tailored financial solutions and services.
  • Built long-term relationships with lucrative clients by utilizing active listening, effective communication and dynamic interpersonal skills.
  • Developed strategies to attract new customers while retaining existing ones.
  • Collaborated with internal teams to create customized financial solutions for clients.
  • Implemented CRM systems for tracking client interactions and improving service delivery.

Administrative Officer

Baxwell Express Solution
lagos, Nigeria
03.2019 - 05.2022
  • Managed office communications and maintained professional correspondence.
  • Coordinated schedules and organized meetings for team members.
  • Answered incoming calls promptly and professionally; provided callers with accurate information or directed them to appropriate departments and personnel when necessary.
  • Monitored office inventory to maintain supply levels.
  • Negotiated contracts with vendors, securing favorable terms and cost savings.
  • Answered phone inquiries, directed calls and took messages.

Education

Bachelor of Science - Entrepreneurial And Business Management

National Open University Of Nigeria
Lagos
08-2019

Skills

  • Account management
  • Training and mentoring
  • Client relationship management
  • Strategic planning
  • Vendor negotiation
  • Customer retention strategies
  • Effective communication
  • Team collaboration
  • Interpersonal skills
  • Time management
  • Financial analysis
  • CRM systems implementation
  • Digital marketing

Certification

  • Digital literacy and skills development

Languages

English
First Language
English
Beginner (A1)
A1

Timeline

Account Manager

ACCION MICRO FIANANCE BANK
09.2023 - Current

Relationship Manager

Optiva Cpatials Partners
10.2022 - 07.2023

Administrative Officer

Baxwell Express Solution
03.2019 - 05.2022

Bachelor of Science - Entrepreneurial And Business Management

National Open University Of Nigeria

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