BLESSING OLATUNJI
Lagos,LA
Summary
Blessing is an administrative professional who is focused and hardworking. Blessing also excels in leadership, problem-solving, excellent communication and multitasking skills through over five years of providing high-quality administrative support to various department.
Overview
11
11
years of professional experience
Work History
Administrative Officer/Secretary
CHRISLAND SCHOOLS LIMITED
05.2019 - Current
- Enhanced overall office productivity through effective staff management and coordination of everyday tasks.
- Modernized office processes by implementing efficient and effective administrative systems and procedures.
- Boosted employee morale by addressing concerns promptly and fostering a positive work environment.
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
- Provided exceptional support to executive team by managing schedules, coordinating travel plans, and organizing meeting
- Improved communication within organization through regular updates on policies, procedures, and key events.
- Contributed to successful projects by providing essential administrative support and resource management.
- Cultivated strong professional relationships with external stakeholders such as clients, suppliers, partners, or regulatory bodies.
- Evaluated risk factors for potential projects or initiatives, providing valuable input during decision-making processes.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Set priorities and problem-solved workflow issues to maintain rapport with staff and parents.
Admission Officer/ School Secretary
CHRISLAND HIGH SCHOOL LEKKI
09.2017 - 05.2019
- Increased application numbers by developing and implementing targeted recruitment strategies.
- Information dissemination to prospective parent and pupils that will help them be more acquainted and comfortable with our learning environment
- Evaluated applicant qualifications, ensuring fair consideration of all candidates based on academic merit and potential.
- Facilitated tours for prospective students, showcasing the school's facilities and resources
- Organized Primary Day program, inviting prospective students to experience and learn about high school life.
- Managed school calendar and scheduling, ensuring timely communication with parents, teachers, and administrators.
- Processed applications in a timely manner, meeting deadlines while maintaining attention to detail in reviewing applicant materials.
- Collaborated with marketing teams to create promotional materials that highlights strength and promotes all aspects of the school.
- Facilitated a positive working environment through conflict resolution efforts among staff members when necessary.
- Developed an efficient system for tracking application statuses, ensuring accurate information was readily available at all times.
- Maintained contact with accepted students throughout enrollment process, offering guidance and support as needed before arrival on campus.
- Ensured compliance with local regulations by maintaining accurate attendance records for students and staff members alike.
- Liaised with Human Resource Unit to ensure timely processing of payroll, benefits, and other human resources-related tasks for school staff members.
- Enhanced the overall quality of the school experience for pupils, parents, and staff by consistently providing exceptional administrative support.
- Processed pupils registrations and withdrawals.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Reservations/Front Desk Customer Service Representative
Pelican International Hotel
03.2016 - 01.2017
- Maintained a welcoming environment for guests by consistently providing friendly and efficient service.
- Assisted in increasing hotel revenue by upselling room upgrades and promoting additional services.
- Improved customer satisfaction by promptly addressing inquiries and resolving issues at the front desk.
- Managed high call volume with professionalism, ensuring that all phone calls were answered quickly and accurately.
- Collaborated with housekeeping staff to ensure rooms were ready for arrivals in a timely manner.
- Closely monitored the conditions of facilities offered to customers and reporting to the technical department for repairs
- Contributed to team goals by consistently meeting and exceeding performance metrics related to guest satisfaction scores and efficiency measures.
- Processed payments securely, maintaining accurate records of transactions at all times.
CLASS TEACHER
Supreme International School, Ebonyi State (NYSC)
12.2014 - 10.2015
- Planning of course work in line with Ebonyi State scheme of work for secondary schools for the term
- Contributed to promoting a positive learning environment by establishing clear expectations and fostering a sense of community within the classroom
- Supported students in developing social skills through debate and quiz competitions.
- Enhanced student comprehension by utilizing various teaching methods and strategies tailored to individual learning styles.
- Assessed student comprehension through regular quizzes, tests, and assignments.
ONLINE CUSTOMER REPRESENTATIVE
Mizzybshoes Online Store, Lekki Phase 1, Lagos
08.2013 - 11.2013
- Maintained office systems including data management and filing
- Designed and updated products on the company's website
- Participated in ongoing training sessions, staying up-to-date with industry trends and company policies.
- Monitored social media platforms for customer feedback, addressing concerns proactively to maintain a positive brand image.
- Provided technical support to customers experiencing difficulties with website navigation or order placement.
- Ensured timely responses to all email inquiries from customers, maintaining a professional tone throughout correspondence.
- Promptly responded to inquiries and requests from prospective customers.
Education
Master of Science - Peace And Conflict Resolution Studies
National Open University
Lagos02.2022
Bachelor of Arts - History And International Studies
University of Ilorin
Nigeria08.2014
National Diploma - Public Administration
Kwara State Polytechnic
Kwara State, Ilorin, Nigeria08.2010
First School Leaving Certificate -
EPETEDO HIGH SCHOOL
Lagos State, Nigeria07.2008
Skills
- Computer literacy and Microsoft Office skills
- Time management and multitasking skills
- Organizational skills
- Conflict Management
- Project Coordination
- Scheduling and Calendar Management
- Confidentiality
- Problem Solving skills
- Flexibility and adaptability
References
- Mrs Azike G. I, Head Teacher, Chrisland School VGC, K-6-3-A Road, VGC, Ajah, Lagos, georgie.azike@chrislandschools.sch.ng, 08126310931
- Mr Chris Botha, Principal, Chrisland High School Lekki, OlubunmiOwa Street, Off Admiralty Way, Lekki Phase 1, Lagos, chris.botha@chrislandschools.sch.ng, 08164429035
Timeline
Administrative Officer/Secretary
CHRISLAND SCHOOLS LIMITED
05.2019 - Current
Admission Officer/ School Secretary
CHRISLAND HIGH SCHOOL LEKKI
09.2017 - 05.2019
Reservations/Front Desk Customer Service Representative
Pelican International Hotel
03.2016 - 01.2017
CLASS TEACHER
Supreme International School, Ebonyi State (NYSC)
12.2014 - 10.2015
ONLINE CUSTOMER REPRESENTATIVE
Mizzybshoes Online Store, Lekki Phase 1, Lagos
08.2013 - 11.2013
Master of Science - Peace And Conflict Resolution Studies
National Open University
Bachelor of Arts - History And International Studies
University of Ilorin
National Diploma - Public Administration
Kwara State Polytechnic
First School Leaving Certificate -
EPETEDO HIGH SCHOOL
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