Blessing Oladehinde
Oyo,Ondo State
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Experienced hospitality professional with focus on enhancing guest experiences. Consistently deliver exceptional service through strong communication and problem solving skills. Create memorable stays by anticipating guest needs and providing tailored solutions.
Overview
8
8
years of professional experience
16
16
years of post-secondary education
Work history
Receptionist
OSMAK HOTELS IBADAN
Ibadan, Oyo State
01.2023 - Current
- Managed front desk operations by greeting visitors and responding to inquiries.
- Coordinated appointment scheduling for staff and maintained calendar accuracy.
- Assisted in managing incoming calls and directing them to appropriate departments.
- Maintained a clean and organised reception area to create a Maintained accurate guest records and managed admin logs.welcoming environment.
D&D CARGO LOGISTICS
FOUNDER & CEO
LAGOS, Lagos
02.2022 - Current
- Established and implemented efficient logistics strategies to optimise supply chain operations.
- Developed strong relationships with key stakeholders to enhance collaboration and communication.
- Oversaw daily operations to ensure adherence to safety and compliance standards.
- Coordinated transport logistics to streamline delivery • Managed remote support staff and coordinated with third-party vendors to ensure prompt
deliveries.
• Introduced digital systems to streamline workflows and improve task management
efficiency.
• Experienced in handling confidential documents and sensitive packages securely.processes and improve customer satisfaction.
Front office manager
SAMBEATZ HOTEL& SUITES
ILESHA, Osun State
09.2017 - 06.2023
- Managed daily front office operations to ensure exceptional guest experiences.
- Coordinated staff schedules and training sessions to maintain optimal service levels.
- Oversaw check-in and check-out processes to enhance efficiency and guest satisfaction.
- Implemented new procedures for handling guest inquiries and • Maintained inventory of office supplies, managed procurement, and ensured cost-
effective operations.
• Played a key role in event coordination and VIP guest handling, enhancing the hotel’scomplaints effectively.
Education
Bachelor of Science - HOME ECONOMICS & HOTEL MANAGEMENT
TAI SOLARIN UNIVERITY OF EDUCATION
IJEBU 09.2008 - 05.2012
H.S.E level 1,2&3 - Health Safety and Environment
Joint Professionals Traninig & Support
kwara state 01.2014 - 04.2014
Senior Secondary school certificate -
Yewa Grammar School
Ikorodu, Lagos 04.2002 - 08.2007
Primary School Leaving Certificate - General course
Eunifrance Nursery and Primary school
Ikorodu, Lagos 04.1996 - 09.2002
Skills
Technical Skills: Google workspace, Microsoft Office, email and Calendar mangemnt, Data
entry
Soft Skills: People management skill, Operations and Logistic management, Customer
relationship management, Excellent communication skills
Affiliations
- TRAVELING,READING AND LISTENING TO MUSIC
Timeline
Receptionist
OSMAK HOTELS IBADAN
01.2023 - Current
D&D CARGO LOGISTICS
FOUNDER & CEO
02.2022 - Current
Front office manager
SAMBEATZ HOTEL& SUITES
09.2017 - 06.2023
H.S.E level 1,2&3 - Health Safety and Environment
Joint Professionals Traninig & Support
01.2014 - 04.2014
Bachelor of Science - HOME ECONOMICS & HOTEL MANAGEMENT
TAI SOLARIN UNIVERITY OF EDUCATION
09.2008 - 05.2012
Senior Secondary school certificate -
Yewa Grammar School
04.2002 - 08.2007
Primary School Leaving Certificate - General course
Eunifrance Nursery and Primary school
04.1996 - 09.2002