Open To Work
Hi, I’m
BLESSING KELECHI EZEUGO
LAGOS,NIGERIA
Work Preference
Summary
Seeking an NYSC placement opportunity where I can apply my communication, data
Motivated and detail-oriented Mass Communication graduate preparing for the National Youth Service Corps (NYSC). Possesses practical experience in records management, data cleaning, data management, and client communication gained through an internship at BasicProof Technology. Skilled in utilizing digital tools to organize information, analyze data, and support organizational objectives. Strong communication, administrative, and interpersonal abilities with a commitment to professionalism, accuracy, and continuous learning.
Overview
3
Languages
1
Certification
7
years of professional experience
Work History
BasicProof Technology
Intern
01.2024 - Current
Job overview
- Maintained and organized company records to ensure accuracy and accessibility.
- Performed data cleaning and validation to improve data quality and reliability.
- Managed and updated databases while ensuring data integrity.
- Assisted in data analysis and reporting for operational activities.
- Communicated the company's core values, services, and solutions to clients.
- Responded to client inquiries professionally and provided relevant information.
- Collaborated with team members to improve administrative and data management processes.
- Prepared reports and documentation to support organizational objectives.
- Improved record organization and retrieval efficiency.
- Contributed to maintaining accurate and reliable datasets for business operations.
- Enhanced client engagement through effective communication and professional service delivery.
- Created visual presentations to communicate project progress to stakeholders effectively.
- Prepared reports summarizing project progress and results for management review.
- Maintained positive working relationship with fellow staff and management.
- Identified needs of customers promptly and efficiently.
- Set specific goals for projects to measure progress and evaluate end results.
- Implemented strategies to take advantage of new opportunities.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Monitored operations and reviewed records and metrics to understand company performance.
- Wrote and submitted reports on industry trends, prompting managers to develop business plans.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Determined consumer needs to provide products and services appealing to larger market.
Mrs Amaka Cordelialagos, Lagos state
Customer Sales Lead
09.2019 - 12.2025
Job overview
- Led customer sales initiatives to enhance service quality and client satisfaction.
- Enhance and maintain customer-client relationship, thereby, reducing massively, customers churn rate.
- Trained team members on effective sales techniques and customer engagement strategies.
- Developed sales strategies to identify customer needs and preferences.
Education
Federal PolytechnicOko
HIGHER NATIONAL DIPLOMA (HND.) from Mass Communication
09.2019 - 01/2023
University Overview
Relevant Coursework: Public Relations, Media Writing, Communication Research, Digital Media, Corporate Communication, Development Communication
Skills
- Data Management
- Data Cleaning
- Records Keeping & Documentation
- Data Analysis
- Data Visualization
- Client Communication
- Administrative Support
- Report Writing
- Digital Communication
- Time Management
- Team Collaboration
- Problem Solving
- Attention to Detail
- Microsoft Office Suite
- Google Workspace
- Data Cleaning & Validation
- Internet Research
- Database Management
- Digital Record Keeping
- Data validation
- Customer relationship management
- Client communication
- Effective communication
- Presentation skills
- Verbal and written communication
- Resource management
- Record preparation
- Scheduling
- Mail distribution
- Outstanding communication skills
- Records administration
- Fast learner
- Interpersonal and social skills
- Problem-solving
- Data management
- Workflow optimization
- Data evaluation
- Teamwork and collaboration
- Client relationships
Certification
- Microsoft Excel for Data Analysis
- Google Workspace Essentials
- Data Analysis Fundamentals
- Digital Communication Skills
- Cisco Networking Academy - IT Essentials, Word Processing
Projects
Projects
- Data Management and Analysis Projects, Cleaned, organized, and analyzed datasets using Microsoft Excel and Google Sheets., Created visual reports and dashboards to present insights and trends., Applied data validation techniques to improve data accuracy.
- Communication and Media Projects, Conducted research and prepared reports on communication-related topics., Developed content and presentations for academic and organizational purposes.
Leadership And Volunteer Experience
Leadership And Volunteer Experience
Student Activities and Community Engagement, Participated in academic and community-based communication projects., Supported teamwork initiatives and event coordination activities., Demonstrated leadership and organizational skills through group assignments and projects.Languages
English
First Language
igbo
Beginner
A1
Igbo
Beginner
A1
Timeline
Intern
BasicProof Technology
01.2024 - Current
Federal Polytechnic
HIGHER NATIONAL DIPLOMA (HND.) from Mass Communication
09.2019 - 01/2023
Customer Sales Lead
Mrs Amaka Cordelia
09.2019 - 12.2025