Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

BLESSING ITA

Student.
Uyo,Akwa Ibom State

Summary

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

7
7
years of professional experience

Work History

Customer Service Representative

Rabanna Pharmacy
12.2017 - Current

Primary Responsibilities


As a Drug Dispenser, I play a vital role in ensuring accurate and efficient medication distribution to patients. My primary responsibilities include dispensing prescription medications, verifying patient information, and providing instructions on proper medication use. I accurately interpret prescriptions, measure and package medications, and maintain precise records of inventory and patient interactions.


Patient Care and Support


In addition to dispensing medications, I provide exceptional patient care and support. I respond to patient inquiries, address concerns and offer guidance on medication management. I also collaborate with pharmacists to resolve medication-related issues and provide health education to promote wellness and disease prevention.


Operational and Administrative Tasks


To maintain seamless pharmacy operations, I perform various administrative tasks. These include managing inventory, restocking shelves, processing payments and handling patient records. I adhere to regulatory guidelines, maintain confidentiality and ensure compliance with pharmacy policies and procedures. By combining technical expertise with excellent communication skills, I deliver comprehensive support to patients and healthcare professionals.


Key Skills


•⁠ ⁠Accurate medication dispensing

•⁠ ⁠Patient counseling and education

•⁠ ⁠Inventory management

•⁠ ⁠Strong communication and interpersonal skills

•⁠ ⁠Attention to detail and organizational abilities

•⁠ ⁠Knowledge of pharmacy software and regulations

Education

Higher National Diploma - Mass Communication

Akwa Ibom State Polytechni, Ikot Osurua.
Ikot Ekpene Local Government Area

Skills

Money handling abilities

Interests

Ability to unlearn and relearnTo offer support and assistance to the company

Timeline

Customer Service Representative

Rabanna Pharmacy
12.2017 - Current

Higher National Diploma - Mass Communication

Akwa Ibom State Polytechni, Ikot Osurua.
BLESSING ITAStudent.