SPSS


Dynamic professional with a proven track record at Rite Foods Limited, excelling in operations management and customer relationship management. Skilled in strategic planning and team leadership, I successfully coordinated haulage operations, enhancing delivery efficiency and customer satisfaction. Adept at multitasking and documentation, I drive impactful results in fast-paced environments.
• Coordinate daily haulage operations to ensure timely delivery of finished goods to distributors and retail outlets.
• Manage communication between drivers, customers, and maintenance teams to resolve delivery and mechanical issues.
• Prepare transport and delivery reports for management review.
• Handle customer communication and relationship management for assigned delivery routes.
• Manage brand presence across social media platforms through content creation and audience engagement.
• Develop marketing and outreach strategies to increase brand visibility and customer reach.
• Handle customer inquiries, orders, and feedback via digital platforms.
• Coordinate photoshoots, product promotions, and brand campaigns.
• Track engagement metrics and adjust content strategy to improve performance.
Team leadership
Operations management
Strategic planning
Decision-making
Time management
Project management
Customer relationship management (CRM)
Documentation and reporting
Task delegation
Product management
Brand management
Safety procedures
Multitasking
Active listening
SPSS
Excel
Word document