Birshi Gandu
Bauchi,Bauchi
Summary
To secure a position as a Digital Marketer in a dynamic and innovative/creative thinking in a digital world, where I can utilize my skills in teamwork, leadership, risk-taking, and communication to contribute to the success of the company. Summary: the quest to be involved in Digital marketing world, and to participate in business meetings, helping in implement and developing digital marketing plans and strategies through the internet, utilizing online platforms and tools to sell products or services, reach customers, and manage operations. Also to develop, launch, and manage various initiatives aimed at growing and scaling the business via digital marketing, e-commerce, website development, project management with the target market and industry trends.
Overview
16
16
years of professional experience
Work History
Manager
NAPASS Business Center
01.2007 - 01.2011
- Make presentation for school staffs, project for students, articles for staffs and online search for both staff and students
- Making use of spreadsheet, Microsoft word and power point to execute needed task accordingly
- Supervise business teams to promote products for revenue growth
- Conduct market research to assess market trends
- Implement business strategies to achieve monthly and annual goals
- Monitor and supervise the budget, resources, inventory, performance, and profitability
- Analyze business results and recommend improvements for business plan
- Manage budget, time and resources to meet business objectives in the assigned areas.
Call Center Agent
01.2019 - 01.2022
- Enter Customer Information into Database
- Verify Customer Information
- Document Customer Concerns
- Follow Detailed Procedures for Common Questions
- Diffuse Angry Customers
- Follow communication scripts when handling different topics
- Manage large amounts of inbound and outbound calls in a timely manner.
Marketing Manager
01.2018 - 01.2022
- Localized online products to fit the Nigerian market
- Established and maintained relationships with key opinion customers
- Worked closely with the VP of growth and product team to ensure product functionality and iteration based on customer feedback
- Built and managed a local team focused on user acquisition, engagement, and support
- Promoted the company's online product through influencers and media channels
Marketing Coordinator, on-site
Cadbury Nigeria Company
01.2010 - 01.2017
- Assisted with the development and execution of marketing campaigns
- Conducted market research to identify target audiences and optimize campaigns
- Created and maintained promotional materials, such as brochures and social media content
- Organized events and tradeshows to promote the company's products
- Search Engine Evaluator with Appen 2021 - Date
- Assessed the relevance and quality of search results, providing feedback to improve search engine accuracy.
Transcriptionist and Translator ui
01.2022 - Current
- Transcribed spoken or recorded audio into written form
- Translated written materials from one language to another.
Video Collection Specialist
Clickworer
01.2022 - Current
- Identified, collected, and organized video content for specific projects or purposes
- Data Annotator Remote Task
01.2020 - Current
- Reviewed and added relevant metadata to data sets, improving the accuracy and organization of the data.
Education
Bachelor's Degree equivalent (HND) - Accounting
Polytechnic
2019
Visual Assistant Certificate with Honors - undefined
ALX - undefined
2022
Masters - digital Marketing
2022
Skills
- Open to change
- Teamwork & leadership skills
- Proficiency in Microsoft Office tool
- Financial Records
- Business Correspondence
- Transcribing Documents
- Active Listening
- Good communication Skills
References
References:
Available upon request
Timeline
Transcriptionist and Translator ui
01.2022 - Current
Video Collection Specialist
Clickworer
01.2022 - Current
01.2020 - Current
Call Center Agent
01.2019 - 01.2022
Marketing Manager
01.2018 - 01.2022
Marketing Coordinator, on-site
Cadbury Nigeria Company
01.2010 - 01.2017
Manager
NAPASS Business Center
01.2007 - 01.2011
Bachelor's Degree equivalent (HND) - Accounting
Polytechnic
Visual Assistant Certificate with Honors - undefined
ALX - undefined
Masters - digital Marketing
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