BILHATU DANIEL
Yola,Adamawa
Summary
Results-driven professional specialising in client support and relationship management. Excels in team coordination and analytical problem-solving, with strong abilities in CRM software and computer applications, including MS Office and Linux. Focused on enhancing organisational performance and client satisfaction through effective communication and support.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work history
Insurance Advisor
Leadway Assurance Ltd Agency
Yola, Adamawa
2023.01 - 2026.03
- Directed sales of annuity and life insurance products.
- Maximized revenue growth through proactive sales opportunity identification.
- Recommended optimal insurance policies by analysing client needs and market trends.
- Engaged with policyholders to tailor plans to evolving preferences.
- Streamlined client onboarding, premium calculation, and payment setup.
- Cultivated strong customer loyalty through strategic outreach and consistent follow-up.
- Led resolution of customer inquiries and upheld high sales standards.
- Advocated policy benefits to outperform competitor offerings.
Admin Officer
MISRAD
2020.01 - 2023.01
- Streamlined scheduling to ensure efficient management of meetings, appointments, and travel.
- Maximised team productivity with consistently organised and well-stocked office supplies.
- Enhanced document quality through meticulous typing, formatting, and proofreading of correspondence using computers.
Class Teacher
Ntech Bekaji Primary School
Jimeta, Adamawa
2019.01 - 2020.01
- Championed the success of struggling students through personalised support and tutoring initiatives.
- Structured class materials and environments to foster engaging and productive lessons.
- Oversaw the efforts of assistants and student teachers, ensuring that classroom and student needs were met efficiently.
Office Administrative Officer
CEM International
Yola, Adamawa
2016.01 - 2019.01
- Managed sensitive information while upholding compliance with relevant regulations.
- Assisted in implementing access control measures to enhance security protocols.
- Recorded security incidents and responses to aid in effective incident management.
- Contributed to emergency response drills to improve staff preparedness.
Education
Professional Diploma - Education
2021.02 - 2022.05
HND - Secretarial Studies
2008.09 - 2010.12
Skills
- Efficiency and precision
- Client support
- Relationship building
- Team coordination
- Listening skills
- Teaching expertise
- Proficient in computer applications
- MS Office proficiency
- Linux OS knowledge
- Windows XP/Vista experience
- Outlook proficiency
- Detail orientation
- Analytical problem solving
- CRM software operation
Certification
- United Nation Department of Security Safety Certificate, 2025
- Certificate in intrapreneurial and skills Development, 2015
- Certificate in Desktop Publishing and Spreadsheet Accounting, 2006
References
- Ernest, Anyayor, Agency Manager, 07034719136, Leadway Assurance Ltd, Yola
- Reuben, Nache, r-nache@leadway-pensure.com, 07031908603, Leadway Pensure PFA, Yola, Adamawa
Hobbies And Interests
Traveling, Teaching, Organising, Motivating, Reading
Languages
English
Proficient (C2)
Hausa
Proficient (C2)
State Of Origin
Adamawa
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline
Insurance Advisor - Leadway Assurance Ltd Agency
2023.01 - 2026.03
Ahmadu Bello University - Professional Diploma, Education
2021.02 - 2022.05
Admin Officer - MISRAD
2020.01 - 2023.01
Class Teacher - Ntech Bekaji Primary School
2019.01 - 2020.01
Office Administrative Officer - CEM International
2016.01 - 2019.01
Federal Polytechnic - HND, Secretarial Studies
2008.09 - 2010.12