Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
Additional Information
BETTY JOEL MADAKI

BETTY JOEL MADAKI

Public Servant
Abuja,Abuja

Summary

OBJECTIVES: To be an integral part of your organisation, delivering quality and sustainable service as well as exploring my experience to foster productivity and continuity. To try as much as possible to proffer solution to any likeable problems that may face the organization.

PERSONAL ATTRIBUTES:

Proactive Senior Manager with demonstrated leadership abilities, strategic planning expertise and problem solving acumen. Assist Principal Managers with accomplishing targets by encouraging staff and coordinating resources. Methodical and well organised in optimising coverage to meet operational demands.

Highly motivated employee with excellent customer service. Devoted to giving customers a positive and memorable experience.

Accuracy-driven Compliance Officer focused on evaluating and optimizing company policies and procedures across board. Disciplined and forward-thinking with results-oriented approach. Offering many years of industry experience.

PROFESSIONAL MEMBERSHIP

Chartered Institute Of Public Diplomacy And Management (CIPDM)

Senior Member

Overview

15
15
years of professional experience

Work History

Enforcement and Compliance Officer

NIGERIA Social Insurance Trust Fund (POST - Senior Manager)
Abuja , Nigeria
09.2013 - Current

• Coordinates assigned Team on Enforcement drive.

• Building and keeping comprehensive database of employers in collaboration with The Principal Managers.

• Routine follow up on clients.

• Plans and execute Enforcement drive and compliance.

• Maintained detailed records regarding all activities associated with compliance initiatives.

  • Drafted reports summarizing findings from Enforcement.

Teacher (NYSC Scheme)

Comprehensive High School, Irawo
Oyo, Nigeria
09.2007 - 10.2008
  • Established positive relationships with parents to ensure effective communication regarding student progress and well-being.
  • Supervised after school activities such as clubs or sports teams.
  • Collaborated with colleagues to plan lessons that integrate various subject areas into a cohesive unit of study.
  • Maintained a safe and orderly learning environment for all students.
  • Monitored student behavior in classrooms, hallways, cafeteria, playgrounds.
  • Built and strengthened positive relationships with students, parents, and teaching staff.

SALES AND MARKETING OFFICER

SOCHECK NIGERIA LIMITED
YOLA, NIGERIA
01.2006 - 01.2007
  • Provided technical advice to customers regarding use of company products and services.
  • Created presentations for potential clients about company offerings and capabilities.
  • Developed long-term relationships with clients through excellent customer service practices.

Education

Bachelor of Science - Public Administration

UNIVERSITY OF MAIDUGURI
05-2007
  • Relevant Coursework and Training Programs:

High School Diploma -

Maiduguri Capital School
06-2000

Skills

  • Performance Improvements
  • Task Delegation
  • Strategic Planning
  • Negotiation
  • Database Management
  • Enforcement and Reconciliation Strategy
  • Customer service
  • Team coordination
  • Client Relationship Management
  • Problem Solving

Affiliations

  • Chartered Institute Of Public Diplomacy And Management (CIPDM) Senior Member

Accomplishments

• Documented and resolved enforcement challenges which led to high turn over.

• Supervised Team of 10 Staff members.

• Achieved high volume of compliance through effectively helping with client Enforcement.

• Collaborated with a Team of 15 in The development of Employee compensation.

• Achieved high compliance rate by completing Reconciliation with accuracy and efficiency.

• Consistenly maintained high customer satisfaction ratings

Languages

English
First Language
Hausa
Advanced
C1

Additional Information

- Date of Birth : 19th August, 1980

- Sex : Female

- Marital Status :Married

- Nationality : Nigerian

- State Of Origin : Adamawa

- Local Government : Fufore

- Phone Number : 08088558812

- Email : bettymadaki2000@yahoo.com

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BETTY JOEL MADAKIPublic Servant