David. C. Chukwukere
Owerri,Imo State
Summary
Results-driven professional with a background in Environmental science and have had an extensive experience in Digital Marketing, Social Media Management, and customer engagement. Passionate about fostering trust, maintaining effective communication, and ensuring high standards of service to clients. Skilled in building strong client relationships, managing communications, resolving inquiries efficiently and delivering excellent customer service across diverse audiences, hence, has the ability to thrive in fast-paced environments such as healthcare and hospital administration thereby proffering client satisfaction and organizational goal in the health care facility.
Overview
6
6
years of professional experience
11
11
years of post-secondary education
Work history
Digital Marketing Specialist
KD Phones & Accessories
Owerri, Imo State
2025.02 - Current
- Optimized online marketing campaigns for better return on investment.
- Enhanced company's reputation by managing positive online reviews and responses.
- Used CRM tools, strengthening client relationships and retention rates.
- Ran successful promotional campaigns to raise product awareness and this increased sales to over 5%.
- Created digital advertisements, resulting in increased click-through rates.
Social Media Manager
Social Media Influencers
Owerri, Imo State
2020.11 - 2023.05
- Developed an efficient content calendar leading to a well-organized posting schedule.
- Increased brand visibility by developing and implementing strategic social media campaigns.
- Monitored industry trends for incorporation into our social media strategy.
- Produced regular reports on social media performance to inform future strategies.
- Boosted customer engagement with effective management of all social media platforms.
- Developed engaging online content for improved customer interaction which boosted influencers online visibility by 10%
- Influenced positive brand perception by promptly addressing customer concerns on social platforms.
- Streamlined communication channels within the organisation resulting in increased productivity.
Customer Service Representative
Arvydaves Agricedge Ventures Ltd.
Abuja, FCT
2020.01 - 2020.07
- Assisted customers in selecting appropriate animal health products, medications, feeds, and agricultural equipment based on their needs.
- Managed customer inquiries, complaints, and service requests through phone calls, emails, and in-person interactions.
- Maintained accurate records of customer transactions, orders, inventory, and service reports.
- Coordinated appointments and follow-ups for veterinary consultations, vaccinations, and farm visits.
- Educated clients on proper product usage and farm management procedures.
- Supported marketing and promotional activities by informing customers about new products, services, and seasonal offers.
Education
Bachelor of Science - Environmental Science
Imo State University
Owerri/Nigeria 2020.09 - 2025.11
WAEC/SSCE - Secondary education
Government Secondary School Owerri
Owerri, Nigeria. 2012.09 - 2018.07
Skills
- Digital advertising
- Problem - solving skill
- Communicative competence
- Analytical skill
- Viral marketing strategies
- Public relations tactics
- Customer relationship management
- Online advertising
- Creativity and innovation
- Video editing
References
References available upon request.
Timeline
Digital Marketing Specialist
KD Phones & Accessories
2025.02 - Current
Social Media Manager
Social Media Influencers
2020.11 - 2023.05
Bachelor of Science - Environmental Science
Imo State University
2020.09 - 2025.11
Customer Service Representative
Arvydaves Agricedge Ventures Ltd.
2020.01 - 2020.07
WAEC/SSCE - Secondary education
Government Secondary School Owerri
2012.09 - 2018.07