Benjamin Ikwuagwu
Lagos,Nigeria
Summary
I have developed a strong expertise in managing and optimizing complex enterprise systems. My skills include system administration, performance tuning, and troubleshooting.
Throughout my career, I have worked with various clients across different industries, providing them with customized solutions to meet their specific business needs. I am known for my ability to work well within teams and collaborate effectively with cross-functional departments.
As technology is constantly evolving, I am always eager to learn new tools and techniques that can enhance my skillset. This drive for continuous learning has allowed me to stay updated on the latest trends in the industry and provide innovative solutions to my clients.
In addition to my professional work, I also enjoy volunteering at local tech events and mentoring young professionals who are starting their careers in SAP consulting.
Overview
11
11
years of professional experience
2
2
years of post-secondary education
Work history
SAP basis consultant (Contract)
Sevenup Bottling Company (SBC)
Lagos, Nigeria
02.2022 - Current
- Development of technical blueprint for project implementations for the realize and explore phase of the project
- Configure and setup SAP Fiori
- Support and rectifying of Fiori issues
- Created Fiori Tiles to Suit End end-user activities
- Provided specialist SAP advice and worked closely with clients to optimize processes and maximize benefits.
- Technical Support for All Modules.
- Coordinated the Role Mapping activities, engaging the business to understand their processes in building their roles, and authorization
- configuring SAP's transportation management system (TMS); and managing of transports
- Perform regular maintenance and performance Tuning for Database and SAP systems
- Look into and troubleshoot SAP Basis related issues
- Work closely with the clients and business stakeholders to understand their pain points and requirements
SAP basis consultant
Microware Solutions Limited
Lagos, Nigeria
03.2013 - Current
- Optimised workflow by managing SAP incident queue in line with staff expertise and knowledge level.
- Produced and updated technical manuals and training material to improve user accessibility.
- Trained and mentored junior consultants in troubleshooting and resolution techniques.
- Used client-facing consulting capabilities to deliver outstanding service and satisfaction.
- Configure and setup SAP Fiori
- Technical support for clients for All Modules.
- Coordinated the Role Mapping Activities.
- Created Fiori Tiles to Suit End User Activities
- Setting up and implementing the transport Management system (TCS)
- Consulted on technical integrations of SAP applications with client and third-party tools and applications.
Education
Bachelor of Business Administration - Bachelor of Business Administration: BBA, Specialised in Data Analysis
Nexford University
United State of America 06.2023 -
Diploma of Higher Education - Computer Programming
IMS Computer College
Nigeria 01.2006 - 03.2008
Certificate of Higher Education - Oracle WebCenter Content and Oracle Weblogic Server
Interdist Alliances
Nigeria 02.2014 - 03.2014
Skills
- Performs SAP Basis Administration activities such as ID creation and transporting objects to different systems
- Documentation of SAP processes, procedures, and plans; including changes, upgrades, and new services
- Implement and maintain the multiple SAP instances that comprise the SAP environment (development, test, training and production)
- Management of SAP users, authorizations, and profiles
- Configure and manage the SAP printing subsystem for all SAP instances
- Management of SAP authorizations, and profiles
Languages
English
Fluent
Timeline
Bachelor of Business Administration - Bachelor of Business Administration: BBA, Specialised in Data Analysis
Nexford University
06.2023 -
SAP basis consultant (Contract)
Sevenup Bottling Company (SBC)
02.2022 - Current
Certificate of Higher Education - Oracle WebCenter Content and Oracle Weblogic Server
Interdist Alliances
02.2014 - 03.2014
SAP basis consultant
Microware Solutions Limited
03.2013 - Current
Diploma of Higher Education - Computer Programming
IMS Computer College
01.2006 - 03.2008
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