Benjamin Amaku
Jr. Accountant
Summary
Energetic Account Manager skilled at working multiple accounts with extensive knowledge of product sales and service. Proven history of maintaining relationships with existing accounts while increasing revenue through new ones.
Results-driven Account Officer committed to continuous growth in sales revenue. Consistently achieves goals in revenues, new account development and service oriented.
Can work under stress and manage work situation to optimum level. Goal driven
Overview
14
14
years of professional experience
Work History
Account Officer
Institute of Public Management, Nigeria
Lagos
05.2014 - Current
- Responded to requests for information and resolved issues quickly.
- Maintained accurate records of business accounts and those that relate to clients.
- Drove growth in the area of membership service by implementing operational process improvements.
- listened to client feedbacks to further strengthen business relationship, and proffer solutions where needed.
- Secure high-value accounts through consultative approach, effective client solutions and promoting compelling business relationship
- Attended to tax related issues and generating bills for payment.
- Update and development of staff payroll.
- Development of receipt and payment vouchers.
- Establishing clients' financial records against payment made as well as their financial status going forward.
- Analyzed account details such as usage, sales data and client comments to enhance understanding of effectiveness and client needs.
- Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
- Managed book of business to maintain positive relationships and make effective financial or client-related decisions.
- Facilitated client satisfaction and renewed customer relations to drive growth.
- Introduced new processes to improve data analysis.
- Liaised with external customers and internal departments to provide and gather information enabling customer requirements to be met.
- Reviewed and mitigated discrepancies to increase sales, reduce costs and streamline processes.
- Devised strategies to perform at required goal level and achieve monthly quota.
- Negotiated prices for products and freights to reduce cost of acquisition by achieving lower price.
Personal Assistant
Dr.Daniel Ear Nose and Throat Specialist Clinic
Surulere, Lagos
03.2008 - 12.2013
- Maintained appropriate filing of personal and professional documentation.
- Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
- Used discretion when handling confidential information.
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Served as point of contact between clients and managerial staff.
- Sourced and ordered office equipment and supplies.
Education
No Degree - Accounting
Lagos State Polytechnic(HND in Accounting)
Lagos, Nigeria 04.2001 -
Skills
Peach tree Accounting
Account verification
New account creation
Cost reviewing
National accounts
Affiliations
Institute of Chartered Accountants of Nigeria (ICAN)- Student Member
Chartered Institute of Public Management of Nigeria (CIPMN)- Full Member (2017)
Timeline
Account Officer
Institute of Public Management, Nigeria
05.2014 - Current
Personal Assistant
Dr.Daniel Ear Nose and Throat Specialist Clinic
03.2008 - 12.2013
No Degree - Accounting
Lagos State Polytechnic(HND in Accounting)
04.2001 -