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Hi, I’m
Benedicta Igboke
Accountant
Shomolu, Lagos
There's a motive behind everything one does.
Benedicta Igboke
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
10
years of professional experience
4
years of post-secondary education
5
Certifications
4
Languages
Work History
Afriglobal Medicare LimitedVictoria Island, Lagos
Account Officer
05.2022 - Current
Job overview
- Responded to requests for information and resolved issues quickly.
- Drove growth in finance by implementing operational process improvements.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Recommended brand products to customers to encourage repeat purchases and foster customer loyalty.
- Maintained tough quality standards to optimize delivery of essential medical services.
Community Of Sant'EgidioYaba, Lagos
Assistant States Coordinator (Volunteer)
08.2013 - Current
Job overview
- Gathered and organized materials to support operations.
- Coached employees through day-to-day work and complex problems.
- Entered data, generated reports, and produced tracking documents.
- Handled incoming and outgoing shipping and receiving activities.
- Tracked records, filed documents and maintained communication between clients to manage office activities.
- Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
Slot Systems LimitedMarina, Lagos
Assistant Manager & Account Officer
07.2021 - 05.2022
Job overview
- Mentored team members to enhance professional development and accountability in workplace.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Reviewed sales and gross profit report to assess company efficiency.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Akabogu Law & AssociatesAdmiralty Way Lekki, Lagos
Accounts and Admin Officer
09.2020 - 06.2021
Job overview
- Supervised, directed and evaluated assigned staff members and newly hired officers.
- Coordinated operations with other emergency service groups.
- Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Educated staff on organizational mission and goals to help employees achieve success.
Oil Trading & Logistics (OTL)Lekki, Lagos
Program Advisor (Part-time)
09.2020 - 12.2020
Job overview
- Designed program implementation and maintenance plan.
- Organized and managed program development from conception through successful execution.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Provided ongoing direction and leadership for program operations.
Education
ICANLagos
IN VIEW from Accounting And Finance
11.2023 - Current
Ajayi Crowther UniversityOyo
MBA from Finance
01.2022 - 11.2023
Yaba College of TechnologyYaba, Lagos
HND from Accountancy
05.2016 - 02.2018
Skills
Accounting Experience
Sales Experience
Project Coordination
Administrative Management
Client Relationship Management
Networking Skills
Performance Evaluations
Certification
Institute of Professional Managers and Administrators (IPMA)
Software
Ms Excel
Ms PowerPoint
Systems Application & Product in Data Processing (SAP)
Interests
Public Speaking
Community Service
Foreign Languages
Travelling
Reading & Acquiring Skills
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
ICAN
IN VIEW from Accounting And Finance
11.2023 - Current
Account Officer
Afriglobal Medicare Limited
05.2022 - Current
Ajayi Crowther University
MBA from Finance
01.2022 - 11.2023
Assistant Manager & Account Officer
Slot Systems Limited
07.2021 - 05.2022
Accounts and Admin Officer
Akabogu Law & Associates
09.2020 - 06.2021
Program Advisor (Part-time)
Oil Trading & Logistics (OTL)
09.2020 - 12.2020
Yaba College of Technology
HND from Accountancy
05.2016 - 02.2018
Assistant States Coordinator (Volunteer)
Community Of Sant'Egidio
08.2013 - Current