Benedict Odida
SALFORD
Summary
Highly-motivated Individual with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
5
5
Certification
Work History
Lead Security Technology Engineer
Parallex Bank
Remote
10.2021 - 01.2023
- Implementation of SIEM solution and Integration to all log sources in the organization
- Identification of critical servers and implementing Application whitelisting solution for lockdown purpose and to block malicious processes from running
- Conducting internal Vulnerability assessment and drive closure of all exceptions
- Provided technical support in root cause failure analysis for significant production issues and investigations.
Security Technology Engineer
Access Bank PLC
Lagos
08.2020 - 10.2021
- Conducting of Risk and Vulnerability assessment and follow through with remediation
- Monitoring and Remediation of critical and High alerts received from the SIEM
- Onboarding of Workstations and server on Endpoint security Solution.
- Implementation of security recommendations from Enterprise security solution.
- Creating of Hardening Policy standard for Windows Server 2012, 2016, 2019
- Scheduled and coordinated Patch update
Microsoft 365 Subject Matter Expert
Microsoft Support - Upwork Partner
Remote
02.2020 - 06.2023
- Offered one-on-one support for team members and managers to drive continuous improvement.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Act as the primary technical contact, deliver advanced technical troubleshooting and problem solving solutions for corporate customers including, issues escalated to the highest level of management
- Provide production issue technical support escalation and deal with trouble tickets and Business Partner requests in a prompt and effective fashion
- Administration, support, and configuration of MS Office O365 for L1 to L3 support engineers.
- Administered and supported enterprise-level Microsoft Exchange infrastructure.
Education
Master of Science - Cybersecurity
05.2024
Bachelor of Science - Computer Science
04.2015
Skills
- Compliance & Risk assessment
- Email Security
- Remote Support
- Technical Troubleshooting
- Change Management
- Technical Support
- System Updates
- Technical Documentation
- System Analysis
- Troubleshooting and Resolution
- Server Analysis
- AWS Security
- M365 Security
Languages
English
First Language
Certification
- ISO 27001 Lead Implementer
- ISO 27017 Cloud Security Manager
- Microsoft Certified: Security Administrator Associate
- Microsoft Certified: Security Operations Analyst Associate
- Microsoft Certified trainer
Timeline
Lead Security Technology Engineer - Parallex Bank
10.2021 - 01.2023
Security Technology Engineer - Access Bank PLC
08.2020 - 10.2021
Microsoft 365 Subject Matter Expert - Microsoft Support - Upwork Partner
02.2020 - 06.2023
University of Salford - Master of Science, Cybersecurity
Olabisi Onabanjo University - Bachelor of Science, Computer Science
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