Summary
Overview
Work History
Education
Skills
Timeline
Generic

BELINDA BADDOO

DURHAM REGION

Summary

Proven Dispatch Coordinator with a track record of enhancing customer satisfaction at Logi Solutions Ltd through effective communication and conflict resolution. Skilled in ERP systems and a team player, I excel in warehouse operations and improving shipment efficiency. Demonstrated ability to foster client relationships and prioritize tasks for optimal service delivery.

Overview

3
3
years of professional experience

Work History

Dispatch Coordinator

Logi Solutions Ltd
01.2023 - 01.2024
  • Streamlined communication between drivers, customers, and management for improved customer satisfaction.
  • Mitigated potential conflicts between drivers or customers by acting as a liaison during high-pressure situations.
  • Developed strong relationships with clients by providing consistent updates on shipment statuses and addressing concerns promptly.
  • Collaborated with warehouse staff to prioritize shipments based on urgency and importance.
  • Monitor driver routes till final destination using a vehicle tracking system

Warehouse Assistant

H&M
06.2022 - 11.2022
  • Used RF scanner to pick items based on customer requests
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Packaged and shipped orders accurately to promote safe and quick delivery to customers.
  • Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.

Warehouse Worker

Dzata Cement Ltd
02.2021 - 05.2022

RESPONSIBILITIES INCLUDE BUT NOT LIMITED:

  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Checked packages and merchandise for damage and notified vendors.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Scanning bar codes of goods to send to right location.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Performed general housekeeping and cleaning tasks.

Education

MBA - Accounting And Finance

University For Professional Studies
Ghana
10.2023

Bachelor of Science - Accounting

University For Professional Studies Accra
Ghana
08.2013

High School Diploma -

Aggrey Memorial Senior High School
Cape Coast, Ghana
08.2008

Skills

  • Transportation knowledge
  • ERP System Familiarity
  • Scheduling proficiency
  • Data Entry
  • Coaching
  • Team player
  • Inventory control procedures
  • Product promotion

Timeline

Dispatch Coordinator

Logi Solutions Ltd
01.2023 - 01.2024

Warehouse Assistant

H&M
06.2022 - 11.2022

Warehouse Worker

Dzata Cement Ltd
02.2021 - 05.2022

MBA - Accounting And Finance

University For Professional Studies

Bachelor of Science - Accounting

University For Professional Studies Accra

High School Diploma -

Aggrey Memorial Senior High School
BELINDA BADDOO