Beatrice Kattey
Entrepreneur
Lekki,Lagos
Summary
Dynamic Entrepreneur with a proven track record at excelling in customer service and project management. Enhanced client satisfaction through timely support and effective communication. Skilled in Microsoft Office and event planning, successfully coordinating virtual meetings and ensuring on-time deliverables across teams. Committed to optimizing processes and elevating team performance.
Overview
2025
2025
years of professional experience
2
2
Certifications
Work History
Virtual Assistant
Mr Immanuel
- Monitored emails, organized inbox, and prioritized messages for supervisor.
- Set up virtual Zoom meetings, invited guests and disseminated agendas.
- Elevated client experience by providing timely customer support via phone calls, emails, and live chat platforms.
- Conferred with customers by telephone, chat or email to provide information.
- Ensured client deliverables were met on time by closely monitoring deadlines and coordinating task completion across teams.
Marketing Intern
Mr Steve Amugo
07.2023 - 10.2024
- Conducted market research to identify target audiences and optimize marketing efforts.
- Assisted in creating written, video, and image content for marketing channels.
- Researched interesting and relevant content to capture interest and improve site traffic.
- Assisted in the planning and execution of successful product launch events.
- Supported marketing team in launching new products, which resulted in positive initial customer feedback.
Education
Bachelor Of Administration - Entrepreneurial Studies
Lead City University
Ibadan Oyo State 10.2024
Skills
Customer service
Microsoft office
Data entry
Attention to detail
Calendar management
Problem-solving
Time management
CRM management
Team collaboration
Spreadsheet management
Online marketing
Event planning
Verbal and written communication
Project management
Certification
Digital marketing
Timeline
Product management
09-2024
Marketing Intern
Mr Steve Amugo
07.2023 - 10.2024
Digital marketing
07-2023
Virtual Assistant
Mr Immanuel
Bachelor Of Administration - Entrepreneurial Studies
Lead City University