Raymond Akinfolarin
Senior Leadership and Development Manager
Lagos,LA
Summary
Senior Learning and Development Manager Summary: Learning and Development professional with over 10 years of experience in designing, delivering, and evaluating effective training programs for different industries and audiences. Executed more than 8000+ hours L&D related programs experience across onsite, virtual and hybrid training arrangements.
Overview
12
12
years of professional experience
21
21
years of post-secondary education
3
3
Certifications
Work History
Head of Academy
Symphony Solutions
Amsterdam
09.2022 - Current
- Lead training initiatives, talent surveys, and leadership program; driving a 30% increase in employee skill proficiency, reducing project delivery timelines by 20% and boosting employee retention by 15%.
- Achievements: Boosted employee satisfaction by 37% through the implementation of comprehensive wellness programs, including mental health resources, fitness initiatives, and flexible work arrangements, improving retention and productivity across the organization.
Head of Institute
The Bulb Africa
Lagos
04.2022 - 08.2022
- Defined the vision, long-term goals, and dynamics of three learning programs: The Fellowship, NextGen, and Career Advance.
- Authored the establishment of a data-driven quality assurance program, leveraging automated testing tools and methodologies, resulting in a 50% reduction in resolving complaints and a 15% increase in revenue.
- Streamlined project schedules and budgets, ensuring on-time delivery and cost savings of 15% by implementing agile project management methodologies and conducting regular financial analysis.
- Achievements: Guided the team to a gross revenue figure of $98,000 in 4 months through grants
- Revamped the NextGen Project (Tech Learning for kids and Teens) to increase visibility and impact; reached out to 400+ children with different tech initiatives in 4 months.
- Pioneered strategies to achieve gender parity within the Tech Faculty, resulting in a 50% increase in female representation; simultaneously increased female representation by 33% across Non-Tech Cohorts, cultivating a diverse and inclusive organizational culture.
Deputy Country Lead, L&D NGA
Tek Experts
Lagos
01.2022 - 02.2022
- Championed the implementation of 14 technical, professional, and management development programs.
- Directed, coached, and supported a team of 12 instructors to achieve team and individual KPIs that demonstrated the impact of the program.
- Conducted thorough needs analysis to identify skill gaps and training requirements, leading to the development of targeted learning programs that resulted in a 25% increase in employee performance and productivity.
L&D Program Lead, M365 Consumer & Skype
Tek Experts
Lagos, LA
09.2020 - 01.2022
- Onboarded 300+ Engineering Talent in Technical Training; 600+.Engineers in Communications and Business Ready Skills Training.
- Deployed the pilot of the virtual New Employee Orientation, TEK-Wide.
- Achievements: Awarded with the Business Continuity Hero Award in September 2020.
- Earned the Trainer of the Month recognition four times.
- Developed and delivered outcome-focused training programs that propelled employee productivity by 25% and elevated customer satisfaction scores by 15%.
Technical Trainer
Tek Experts
Lagos
05.2019 - 08.2020
- Co-delivered multi-week enterprise training programs that prepared talents to perform on the job for up to 1,300 employees.
- Executed a comprehensive strategy to enhance knowledge acquisition and skills development, resulting in a remarkable 50% growth in user NPS score and a 40% increase in successful learning outcomes.
- Achievements: Orchestrated a series of training initiatives, yielding an increase in production productivity by 120%-160% within 18 months; instilled best practices, optimized workflows, and empowered teams to exceed performance targets.
Master Trainer
TechMatrix
01.2017 - 04.2019
- Undertook impactful training resources for pre- and after-sales engagement, propelling sales projections by an impressive 114% and exceeding revenue targets.
- Built practice teams and executed high-impact deals to close through sales teams regionally, increasing revenue and market share by 67%.
- Attained a significant 38% boost in customer retention by spearheading value-driven pre-sales initiatives, specifically targeting digital transformation through the adoption of AWS technologies.
Programs Officer
Bradshaw Abels
05.2011 - 10.2016
- Led coordination and examinations across 15 banks in Nigeria for entry level training programs, ensuring quality and consistency
- Influenced valuable insights as team member, course content development across 7 bank academies, creating engaging and relevant learning material.
Education
Master of Arts - English
University of Lagos
Lagos 10.2017 - 11.2018
Bachelor of Arts - English
University of Lagos
Lagos, LA 07.2012 - 11.2016
Bachelor of Science - Actuarial Science
University of Lagos
Lagos, LA 02.2002 - 09.2007
Skills
LMS
Education Technologies
Instructional Design
Human Resources
Career Planning
Agile
Certification
Member, AIHR, Sep 2021
Timeline
Head of Academy
Symphony Solutions
09.2022 - Current
Head of Institute
The Bulb Africa
04.2022 - 08.2022
Deputy Country Lead, L&D NGA
Tek Experts
01.2022 - 02.2022
L&D Program Lead, M365 Consumer & Skype
Tek Experts
09.2020 - 01.2022
Technical Trainer
Tek Experts
05.2019 - 08.2020
Master of Arts - English
University of Lagos
10.2017 - 11.2018
Master Trainer
TechMatrix
01.2017 - 04.2019
Bachelor of Arts - English
University of Lagos
07.2012 - 11.2016
Programs Officer
Bradshaw Abels
05.2011 - 10.2016
Bachelor of Science - Actuarial Science
University of Lagos
02.2002 - 09.2007