Bassey Uduak

• Resolved customers' issues related to online purchases, late product deliveries and billing discrepancies to encourage good customer relationships.
• Maintained extensive knowledge of company products to recommend items that aligned with customer needs ,
• Authorisations of Account Opening(Data Capturing and maintenance), Account Migration, Account Creation On Alerts, Profiling on Internet Banking, Account Closure, Allow/Disallow Debits, Card Request, Cheque Request, Bvn Validation, image and signature upload on FLEXCUBE 12.0, DUD Cheque report, etc.

· Review of Customer’s list and Review of customer’s loan account

· Meeting with customer to work out over due accounts with payment options

· Regularly updating the customer’s account and liaising with the business relationship units

· Winning new businesses, strengthening existing business relationships with a view to increasing financial growth of the bank

· Marketing the banks products and services aggressively

· Ensuring a favourable market response

· Building up revenues

· Loans and repayments follow up

· Bringing in investments deals from private, individual, corporate and public sector

· Achieving set deposit targets

· Resolved concerns with products or services to help with retention and drive sales.

· keep proper account records, proffer solutions to customer issues and adhere completely to compliance and control guidelines and training of new staffs

· Register new customers, maintain good client relationship and issue and maintain cheque books, ATM card Request, Internet banking profiling,

· Cross selling and marketing of the banks products and services, opening new accounts and support branch sales and business team, POS deployment to customers,deployment of various electronic payment platforms for customers real coke material market orile lagos

• Handling of Cash transactions.
• Cash collection and Payment.
• ATM Loading
• Revenue collection

• Register new customers, maintain good client relationship and issue and maintain cheque books, ATM card Request, Internet banking profiling, keep proper account records.
• Maintaining a proper filing system,maintain good client relationship, Sales of bank products and services.