Barclay Chiedozie Ibejiako
Information Technology Specialist
Summary
Professional with strong background in technical support, adept at troubleshooting and resolving complex issues. Known for effective team collaboration and adaptability in dynamic environments. Skilled in problem-solving, customer service, and software applications. Reliable and results-driven, consistently meeting and exceeding performance targets.
Overview
7
7
years of professional experience
Work History
Director of Information Technology
Ministry Of Industry, Mine And Solid Minerals
04.2024 - Current
- Developed and implemented technical application support and information technology policies and procedures that advanced investment needs, outcomes and performance measurements to balance continuous innovation with responsible risk-taking.
- Promoted employee skill development by creating targeted training programs that addressed both current needs and future technology trends within the industry.
- Documented and analyzed processes and procedures and adhered to regulatory guidance.
- Deployed, monitored and maintained system installation, upgrades and network integration.
- Managed life cycle replacement of hardware and software.
- Identified opportunities for application optimization, redesign and development and troubleshot and resolved user and application issues.
Data Science Intern
Birg Resources and Investment Limited
09.2022 - 04.2024
- Performed advanced data extraction and data manipulation.
- Implemented data visualization techniques to effectively communicate insights to stakeholders.
- Participated in workshops to advance skills.
- Created a system to help improve work flow in the Company
Machine Operator
Birg Kool Water Factory.
02.2020 - 10.2022
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
Junior Engineer
Franklin Technology
01.2019 - 12.2021
- Collaborated with engineering team to determine project specifications.
- Studied corrections from senior engineers to learn and grow professionally.
- Assisted in troubleshooting equipment issues, minimizing downtime and maintaining productivity levels.
- Reduced production costs by implementing cost-saving measures in materials procurement and manufacturing processes.
- Helped Customers and companies in computer maintenance and repairs.
- Provided technical support to colleagues as needed, fostering a collaborative working environment that promoted knowledge sharing.
Education
Bachelor of Science - Computer Science
Cross River University of Technology
Calabar, Cross River State, Nigeria 04.2001 -
Skills
IT asset management
IT procurement
IT compliance
Technical support management
Data analytics
IT service management
Problem-solving
Effective communication
Team collaboration
Problem-solving aptitude
Analytical thinking
Technical support
Reliability
Timeline
Director of Information Technology
Ministry Of Industry, Mine And Solid Minerals
04.2024 - Current
Data Science Intern
Birg Resources and Investment Limited
09.2022 - 04.2024
Machine Operator
Birg Kool Water Factory.
02.2020 - 10.2022
Junior Engineer
Franklin Technology
01.2019 - 12.2021
Bachelor of Science - Computer Science
Cross River University of Technology
04.2001 -
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