BARAKAT TEMITOPE RAJI
Virtual Assistant
Lagos,Lagos State
Summary
Detail-oriented and tech-savvy Virtual Assistant with over 3 years of hands-on experience supporting administrative, digital, and customer service operations. Adept at managing emails, scheduling, team coordination, content planning, and virtual communications, achieving 97% on-time task completion rate Proven track record of contributing to business growth and efficiency through strategic thinking, excellent communication, and proactive problem-solving. Passionate about helping businesses stay organized, productive, and forward-moving, helping clients achieve a 30% increase in revenue.
Overview
3
3
years of professional experience
2
2
Certifications
Work History
ADMINISTRATIVE ASSISTANT (PART-TIME)
BRT TELECOMS
05.2024 - 05.2025
- Provided customer support, resolving 90% of client inquiries within the first contact.
- Assisted with social media content scheduling, increasing engagement by 15% in three months
- Created visual content for social media using Canva
- Assisted in onboarding users and explaining platform functionality
- Supported marketing efforts by creating 5+ newsletters monthly, boosting open rates by 25%.
- Tracked business growth metrics and recommended improvement strategies, using Excel Sheet
- Supported the backend structure of a growing telecom business
- Collaborated on content planning, marketing, and customer retention efforts
VIRTUAL ASSISTANT
Ajaks Tutorials
03.2022 - 03.2025
- Scheduled and organized virtual classes, meetings, and calendars
- Managed team calendars and scheduled over 50 meetings monthly, ensuring 100% accuracy and timeliness.
- Handled email correspondence, maintaining a 95% response rate within 24 hours for urgent communications.
- Assisted in recruitment of freelancers including designers and editors
- Coordinated project tasks and tracked progress, meeting 98% of deadlines across multiple initiatives.
- Conducted online research and competitor analysis for strategic insights
- Contributed ideas and systems that led to over 200% organizational growth
- Managed and monitored scheduled digital ads to boost conversions
- Provided high-level support in daily virtual operations and team planning
Education
BMLS - Medical Laboratory Science
Ladoke Akintola University of Technology (LAUTECH)
Oyo StateSkills
Excellent use of WhatsApp
Telegram
Calendar & Email Management
Customer Support (Email & Chat)
Google Workspace Tools (Docs, Sheets, Drive, Calendar)
Social Media Support & Scheduling
Content writing
Content strategy
Critical Thinking Skills
Canva for Visual Content Creation
Research & Data Entry
Basic Copywriting
Content Planning
Team Collaboration
Communication
Certification
Virtual Assistant Training (Empower Her Remotely)
Timeline
ADMINISTRATIVE ASSISTANT (PART-TIME)
BRT TELECOMS
05.2024 - 05.2025
VIRTUAL ASSISTANT
Ajaks Tutorials
03.2022 - 03.2025
BMLS - Medical Laboratory Science
Ladoke Akintola University of Technology (LAUTECH)