Bamigbe Ayeseminikan
HR
Surulere
Summary
Exceptional personnel with dedication to partnering with coworkers to promote engaged, empowering work culture. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Operation Manager
Furtkay Global Logistics
Lagos
11.2021 - Current
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Identified procedure or process changes required to improve performance and productivity.
- Reviewed operations reports to understand numbers and trends.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Spearheaded department training to enhance employee performance and boost employee productivity.
- Developed systems to track and log work issues.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Advanced productivity KPIs to achieve key business goals and objectives.
- Formulated processes to reduce downtime and financial loss amongst others.
Business Executive
Speedy Fixers
Lagos
05.2020 - 11.2021
- Earned company exceptional ratings and testimonials from clients and industry organizations.
- Developed strategy to combat increased competitive presence within territory.
- Developed in-depth knowledge of each client's business through research and regular on-site meetings.
- Researched, proposed and implemented partner (artisan) agreements to decrease costs and improve services.
- Managed and organized internal communication to hold artisans accountable to priorities.
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Maintained P&L and shouldered corporate fiscal responsibility amongst others.
Executive Assistant
Let’s Talk Humanity Initiative
Lagos
11.2018 - 12.2019
- Managed external contacts for the Executive Director and kept track of periodic communication needed for priority contacts
- Responded to emails and other correspondence to facilitate communication and enhance business processes
- Contributed to smooth business operations by planning and organizing meetings and conferences, including conference calls
- Managed Executive Director's complex and frequent travel itinerary
- Assisted the Executive in making research and preparing presentation speech for public speaking amongst others
- Volunteered to help with special projects of varying degrees of complexity.
- Executed basic banking and bookkeeping tasks amongst others.
HR/Admin Executive
Alafia Distribution Nigeria Ltd
Lagos
01.2018 - 11.2018
- Provided updates on HR policy changes to employees to satisfy compliance and state laws.
- Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
- Processed employee claims involving performance issues and harassment.
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
- Conducted company-wide town hall meetings to convey updates.
- Collaborated with stakeholders across organization to maintain proper flow of communication and execution of planned initiatives and projects.
- Directed hiring and onboarding programs for new employees.
- Assessed training needs and coordinated learning and development initiatives for 80 employees.
- Developed and executed HR policies and programs, workforce and job development, recruitment and hiring, compensation and benefits and employee and labor relations to build staff-focused human resources office culture.
- Educated employees on company policy and kept employee handbook current amongst others.
Admin Executive
SOREPAIRIT
Lagos
06.2016 - 10.2016
- Communicated corporate objectives across all divisions through regular correspondence and scheduled status updates
- Recruited, trained and supervised staff of 30 and coducted training program that offered positive employee engagement
- Worked with senior management to initiate new projects and assist in various processes.
- Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities
- Managed company's designed CRM database, including maintenance, updates and report generation
- Performed billing, collection and reporting functions for office generating more profits monthly amongst others amongst others.
Customer Service Executive
SOREPAIRIT
Lagos
03.2016 - 06.2016
- Offered advice and assistance to customers, paying attention to special needs or wants
- Maintained customer satisfaction with forward- thinking strategies focused on addressing customer needs and resolving concerns
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Exceeded goals through effective task prioritization and great work ethic.
- Cultivated customer loyalty, promoted repeat customers and improved patronage
- Compiled customers’ feedback and recommended service delivery improvements to management vis-a-vis exceeding customer satisfaction goals by 90%
- Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction amongst other
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
Education
B.Sc. (Hons - Banking & Finance
Ondo State
Adekunle Ajasin University
Skills
- People Analytics
- Communication Skill
- Compensation & Benefit
- Critical Thinking Skill
- Perfomance Management
- Ethical & Discrete
- Adaptability to Change
- Business Management Skills
- Multi-tasking Skill
- Conflict Resolution Skill
Certification
- Certificate of Attendance, HR Immersion Program 2021
- Associate Member, Chartered Institute of Personnel Management. 2019
- Certified Human Resource Professional: Global Expert Rating, U.S.A. 2017
- Graduate, Leadership and Management Professional (GLMP): Institute of Management Leadership and Productivity Development (IMLPD)Nigeria. 2017
- Employability Skills Certification: MDT Consult Ltd, Ibadan, Oyo State. 2017
- Certificate of National Service: National Youth Service Corps (NYSC). 2017
Languages
Yoruba
Native language
English
Proficient
C2
Timeline
Operation Manager
Furtkay Global Logistics
11.2021 - Current
Business Executive
Speedy Fixers
05.2020 - 11.2021
Executive Assistant
Let’s Talk Humanity Initiative
11.2018 - 12.2019
HR/Admin Executive
Alafia Distribution Nigeria Ltd
01.2018 - 11.2018
Admin Executive
SOREPAIRIT
06.2016 - 10.2016
Customer Service Executive
SOREPAIRIT
03.2016 - 06.2016
B.Sc. (Hons - Banking & Finance
Ondo State
Adekunle Ajasin University
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