Bamidele Onaivi Obende
Executive , Business Growth
Ikeja
Summary
Successful IT Executive with over 23 years of demonstrated ability in delivering mission-critical results. Offering outstanding communication and cross-cultural team management skills. Entrepreneurial attitude for optimal profitability. Ambitious team leader adept at creating strategic alliances with organizational leaders and effectively aligning with and supporting key business initiatives.
My experience cut across Technology Infrastructure Planning, IT Project Management, IT Service Delivery, IT Operations , Electronic payments, Development and Deployment of cost-effective solutions to meet customer business requirements . Additional areas of expertise include , Sales and Marketing, Strategy Concept & Implementation, Business Development, and Financial management of corporate organisations with the purpose of achieving agreed revenue and profit targets respectively. I was the Chief Operating Officer (COO) of Softworks Limited (A member of the Telnet Group) and was effectively in charge of the company from 2012 – 2017. Together with my team our Gross Revenue for 2013 was N1.23 BN ($7.8 Million) while Gross Profit was N423 Million ($2.7 Million). In 2014 our Gross Revenue was N1.43 BN ($9 Million) while Gross Profit was N402 Million ($2.5 Million).
I am currently an Executive in charge of Business Growth in Cybervergent ( formerly Infoprive Services Limited). I led the team that built our B2B SaaS Digital Trust Platform , TrustPulse. With over 150 global organisations currently subscribing to TrustPulse , Cybervergent was recently recognised by the World Economic Forum as a Technology Pioneer for 2025 and will remain in the community for the next two years.
Overview
24
24
years of professional experience
19
19
Certificates
2
2
Languages
Work History
DIVISIONAL EXECUTIVE, Business Growth
Cybervergent (Inforprive, Eunomy and Dexentric)
09.2022 - Current
- Build a team to sell and implement products (Cybersecurity, Blockchain and other Software and Hardware Security and Infrastructure solutions)
- Lead and manage operations of the division / line of business.
- Drive the company product development and market fit.
- Drive go-to-market, market adoption, customer acquisition and customer growth.
- Understand customer objectives and deliver exceptional customer experiences.
- Leverage on previous and/or cultivate new relationships with executives at target companies.
- Function as part of the executive management.
- Contribute actively to fund raising - when required.
- Engage in product evangelism and public speaking when required.
- Partner with the HR Executives and Executive Business Leaders to understand needed talent pipelines, required capabilities and strengths and develop cost effective search strategies to proactively identify future talent needs.
MD / CEO
Expidev Technologies Limited (CarryAm – Anything, Anywhere)
08.2017 - 09.2022
- Formulate and successfully implement company policy.
- Direct strategy towards the profitable growth and operation of the company.
- Develop strategic operating plans that reflect the longer-term objectives and priorities established by the board.
- Maintaining an ongoing dialogue with the Chair of the board.
- Put in place adequate operational planning and financial control systems.
- Ensure that the operating objectives and standards of performance are not only understood but owned by management and other employees.
- Closely monitor the operating and financial results against plans and budgets.
- Taking remedial action where necessary and informing the board of significant changes.
- Maintain the operational performance of the company.
- Monitor the actions of the functional board directors.
- Assume full accountability to the board for all company operations.
- Represent the company to major customers and professional associations.
- Building and maintaining an effective team.
Director – Sales & Operations
TrustPay Technologies Limited (AtaraPay)
01.2018 - 01.2022
- Assume full accountability to the board for all company operations.
- Represent the company to major customers and professional associations.
- Build and maintain an effective sale team.
- Developing revenue, volume, and market share objectives for assigned sales staff and market area.
- Reviewing and providing reporting on individual sales rep activities to include monthly/ quarterly / yearly production standards.
- Hiring, real-time coaching, motivating, and providing daily management to assigned sales staff.
- Implementing performance improvement plans for underperforming reps.
- Attending sales calls with sales representatives.
- Identifying and monitoring market trends and competitor’s actions to gain competitive advantage.
- Participating in annual Sales Summit and attending industry-relevant conference(s) within each vertical market.
Director
ATG Consulting Limited (AuctionsNg and CooksnMore)
01.2018 - 01.2022
- Assume full accountability to the board for all company operations.
- Represent the company to major customers and professional associations.
- Build and maintain an effective sales team.
- Developing revenue, volume and market share objectives for assigned sales staff and market area.
- Reviewing and providing reporting on individual sales rep activities to include monthly/ quarterly / yearly production standards.
- Hiring, real-time coaching, motivating and providing daily management to assigned sales staff.
- Implementing performance improvement plans for underperforming reps.
- Attending sales calls with sales representatives.
- Identifying and monitoring market trends and competitor’s actions in order to gain the competitive advantage.
- Participating in annual Sales Summit and attending industry-relevant conference(s) within each vertical market.
Senior Consultant (Chief Operating Officer)
Softworks Limited (A subsidiary of Telnet Nigeria Limited)
01.2013 - 07.2017
- Manage business and operational strategies for Softworks entire business in public and private sectors.
- Manage Software Infrastructure Teams in providing solutions for FIRS , JTB , MTN , Shell , CBN , GTB , FBN , etc.
- Marketing, Sales and product development of Software Infrastructure Solutions, Electronic Payment channels and initiatives, ATM business and Kiosk related solutions.
- Manage and Market SWIFT Solutions for Softworks in the Nigeria Market.
- Project & Operations Management, Service Support Management.
- Providing solutions for monitoring and management of uptimes of ATMs.
- Develop, Create and Manage Annual Company Budget.
- Team Building, Skill & Competence Building.
- Resource Management and capacity building.
- Technical and customer service management for ATM deployment and Support. Over 2500 ATMs with spares were successful rolled out in the 36 states of Nigeria including the FCT from our partner’s production facility in Paderborn in Germany.
- Customer/Partner Relationship Management.
- Staff Recruitment & Technical Resource Management.
- Managing of service support centers spread across the country with over 50 People reporting to me.
- Mentored junior consultants, helping them enhance their skills and contribute more effectively to projects.
- Troubleshot issues by understanding issue, diagnosing root cause and coming up with effective solutions.
- Prioritized projects and project tasks depending upon key milestones and deadline dates.
- Collaborated with internal teams to develop customized solutions that addressed unique client needs.
- Built strong relationships with clients through consistent communication and proactive problem-solving efforts.
- Directed technological improvements, reducing waste and business bottlenecks.
- Maintained P&L and shouldered corporate fiscal responsibility.
- Created succession plans to provide continuity of operations during leadership transitions.
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Improved operational efficiency, implementing state-of-the-art technology solutions across multiple departments.
Senior Consultant (General Manager)
Softworks Limited (A subsidiary of Telnet Nigeria Limited)
07.2010 - 12.2012
- Manage business and operational strategies.
- Maintain and Support SWIFT partnership with Softworks
- Developing strategies for effective ATM Deployment & Management.
- Developing Electronic Banking Solutions (EFT Solutions), which includes ATMs and Web, enabled ATMs, Retail POS payment solutions, WAP and internet payment solutions.
- Marketing, Sales and product development of ATM business and Kiosk related solutions (Wincor Nixdorf Solutions).
- Developing strategies for effective ATM Deployment & Management.
- Presented findings and recommendations to executive-level stakeholders, effectively communicating key insights and action plans.
- Facilitated workshops with clients to identify pain points, establish goals, and define actionable steps towards achieving desired outcomes.
- Developed custom solutions based upon clients' strict requirements.
- Assisted in recruiting, hiring and training of team members.
- Troubleshot issues by understanding issue, diagnosing root cause and coming up with effective solutions.
- Collaborated with internal teams to develop customized solutions that addressed unique client needs.
- Department Budget Management.
- Team Building, Skill & Competence Building.
- Resource Management and capacity building.
- Technical and customer service management for ATM deployment and Support.
- Customer/Partner Relationship Management.
- Staff Recruitment & Technical Resource Management.
- Managing of service support centers spread across the country with over 50 People reporting to me.
Service Line Head (Manager)
Softworks Limited (A subsidiary of Telnet Nigeria Limited)
04.2008 - 07.2010
- Manage business and operational strategies.
- Marketing and sales of ATMs/ATM solutions to banks (e.g ATM monitoring solution).
- Developing strategies for effective ATM Deployment & Management.
- Developing Electronic Banking Solutions (EFT Solutions), which includes ATMs and Web, enabled ATMs, Retail POS payment solutions, WAP and internet payment solutions.
- Project & Operations Management, Service Support Management.
- Providing solutions for monitoring and management of uptimes of ATMs.
- Department Budget Management.
- Team Building, Skill & Competence Building.
- Resource Management and capacity building.
- Oversaw day-to-day operations across multiple departments, ensuring smooth workflow management and adherence to established policies.
- Coached and supervised team members to outline clear job expectations and conduct reviews.
- Enhanced employee retention rates through the development of comprehensive professional development plans for staff members.
- Provided strong leadership to enhance team productivity and morale.
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
Service Line Specialist
Softworks Limited (A subsidiary of Telnet Nigeria Limited)
03.2005 - 04.2008
- Technical Lead and Project Manager in charge of Directory Services and Infrastructure.
- Application of ISO 9001 specifications, standardised methods and procedures in managing projects.
- Designing incident, problem and change management procedures for customers.
- System Infrastructure management.
- Server Administration and Management.
- Help Desk Planning, Implementation and Management.
- Post Implementation Support Services Management.
- Business Solution Plan development.
- Project Budgeting and Management.
- IT Service Management.
- Data Protection & Disaster Contingency Planning.
- Ensuring quality management of unit’s services.
- Project planning, implementation and management.
Service Line Analyst
Softworks Limited (A subsidiary of Telnet Nigeria Limited)
12.2003 - 03.2005
- WAN /LAN Integration Installation.
- Installation and maintenance of Systems for clients in Financial, Oil & Gas, Telecoms sectors.
- Compaq and IBM machine troubleshooting and repairs.
- Planning and deployment of Windows Client OS and Windows NT networks running TCP/IP for customers. This involved configuring Directory Services, DHCP and WINS as part of the TCP/IP configuration.
- Installation of Novell Netware LANs with Windows clients for various clients. This involved the setting up and configuring of file and printer services for the LANs.
- Installation of dial up access to various local Internet Service Providers for clients.
- Communication Infrastructure Maintenance.
- Evaluate and recommend new technologies to satisfy business and I/ T requirements.
- Project implementation and Management.
- Led cross-functional teams in strategic planning sessions, aligning efforts with company goals.
- Evaluated staff performance and provided coaching to address inefficiencies.
Program Analyst
Softworks Limited (A subsidiary of Telnet Nigeria Limited)
04.2001 - 12.2003
- Planning and designing of IT Software Technology Solutions.
- Systems Administration and Support (Netware 5.0, 5.1, 6.0 / Windows NT/2000/XP).
- Implementation of data backup and disaster recovery system. (Using VERITAS Software).
- Designing and implementation of disaster contingency planning.
- Provision of PC and Customer support services.
- Lotus Notes administration.
- Hardware and Software PC Installation & maintenance.
Education
MBA - Business Administration And Management
China Europe International Business School (CEIBS)
Ghana Campus 04.2001 -
B. Sc (Hons) - Computer Science
University of Benin
Benin, Edo State01.1999
SSCE - undefined
Federal Government College
Enugu, Enugu State01.1993
Skills
Business acumen
Certification
August 2014 Miller Heiman – Conceptual and Strategic Selling Using Miller Heiman Concepts by Profiliant Development Resources, Lagos.
References
Available on request.
Interests
Reading, playing and watching football, meeting people, listening to music, singing and dancing
Affiliations
- ISC2
Languages
English
Bilingual or Proficient (C2)
Etuno
Bilingual or Proficient (C2)
Timeline
DIVISIONAL EXECUTIVE, Business Growth
Cybervergent (Inforprive, Eunomy and Dexentric)
09.2022 - Current
Director – Sales & Operations
TrustPay Technologies Limited (AtaraPay)
01.2018 - 01.2022
Director
ATG Consulting Limited (AuctionsNg and CooksnMore)
01.2018 - 01.2022
MD / CEO
Expidev Technologies Limited (CarryAm – Anything, Anywhere)
08.2017 - 09.2022
Senior Consultant (Chief Operating Officer)
Softworks Limited (A subsidiary of Telnet Nigeria Limited)
01.2013 - 07.2017
Senior Consultant (General Manager)
Softworks Limited (A subsidiary of Telnet Nigeria Limited)
07.2010 - 12.2012
Service Line Head (Manager)
Softworks Limited (A subsidiary of Telnet Nigeria Limited)
04.2008 - 07.2010
Service Line Specialist
Softworks Limited (A subsidiary of Telnet Nigeria Limited)
03.2005 - 04.2008
Service Line Analyst
Softworks Limited (A subsidiary of Telnet Nigeria Limited)
12.2003 - 03.2005
MBA - Business Administration And Management
China Europe International Business School (CEIBS)
04.2001 -
Program Analyst
Softworks Limited (A subsidiary of Telnet Nigeria Limited)
04.2001 - 12.2003
B. Sc (Hons) - Computer Science
University of Benin
SSCE - undefined
Federal Government College
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