Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

BAKAR YACOUB BAKAR MOUSSA

Sales And Marketing
Kano

Summary

Dynamic Operations Support Supervisor with expertise in crisis management, effective communication, and operational efficiency. Proven track record of enhancing information flow and coordinating diverse teams to achieve project deadlines.

Overview

18
18
years of professional experience
2
2
Languages

Work History

Operations Support Supervisor

COA
Delfzijl, Netherland
09.2023 - 11.2024

employment background

Delivered operations support while serving as team coordinator in Netherlands. Improved information flow through enhanced communication methods among teams. Directed logistical planning and scheduling of activities, maximizing team output. Ensured compliance with project deadlines by monitoring key deliverables closely. Adopted best practices in operations, significantly boosting performance metrics. Administered documentation systems to secure accurate tracking of progress. Facilitated training sessions for new hires on operational standards and tools. Engaged in collaborative efforts across functions to synchronize strategic objectives.

  • Coordinated daily support for 25–40 individuals in a high-pressure environment
  • Maintained operational flow within a multicultural team
  • Demonstrated adaptability, communication, and crisis management
  • Worked with customer service to handle escalated customer issues.
  • Supervised 25 co-workers.
  • Assisted in developing strategies for optimizing operational efficiency based on data analysis findings.
  • Coordinated daily support for 25–40 individuals in a high-pressure environment
  • Maintained operational flow within a multicultural team
  • Demonstrated adaptability, communication, and crisis management

Recruitment Support

Matasa Travel Agency
Kano, Kano State, Nigeria
02.2019 - 01.2023
  • Fostered effective partnerships with hiring managers to comprehend needs and provide personalized recruitment assistance.
  • Developed strong relationships with hiring managers to better understand their staffing needs and provide targeted recruitment support.
  • Assisted in the recruitment process by conducting interviews, onboarding new hires, and providing ongoing support throughout their tenure.
  • Supported recruitment efforts by participating in interviews, evaluating candidates'' qualifications and fit within the organization''s culture.
  • Developed strong relationships with hiring managers to understand their needs and provide tailored recruitment support.
  • Handled 15–20 customers daily in a competitive retail setting
  • Increased transaction value through upselling and cross-selling
  • supported daily revenue enhancement

Sales Representative

Ayed Electronic Retails Sales
Riyadh, Saudi Arabia
01.2007 - 07.2017
  • Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
  • Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
  • Supported sales team members in achieving individual goals and targets through coaching, mentoring, and guidance.
  • Streamlined sales processes for improved efficiency and customer satisfaction.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Handled 15–20 customers daily in a competitive retail setting
  • Increased transaction value through upselling and cross-selling
  • contributed to daily revenue growth

Education

Google Digital Marketing & E-commerce Professional - E- Marketing

Coursera
Online
04.2001 -

Bachelor of Science - Scinence Of Business Adminstration

Ado Bayero University
Kano
04.2001 -

Skills

Customer engagement

Operations tracking

Work control processes

Workload prioritization

Incident management

Process documentation

Interests

I want to add value to my comany

Timeline

Operations Support Supervisor

COA
09.2023 - 11.2024

Recruitment Support

Matasa Travel Agency
02.2019 - 01.2023

Sales Representative

Ayed Electronic Retails Sales
01.2007 - 07.2017

Google Digital Marketing & E-commerce Professional - E- Marketing

Coursera
04.2001 -

Bachelor of Science - Scinence Of Business Adminstration

Ado Bayero University
04.2001 -
BAKAR YACOUB BAKAR MOUSSASales And Marketing