BABATUNDE NICHOLAS ADEYEMI
Ibadan,Oyo State
Summary
Talented System Administrator with proven record of success in systems administration. Accomplished in full-scale implementations and updates, breach investigations and user support. Focused on delivering cost-effective and scalable system configurations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
SYSTEM & NETWORK ADMINISTRATOR
Vicmart Enterprises Limited
02.2019 - Current
- Overseeing execution of IT projects from inception to execution.
- Overseeing Anti-virus protection for all computers and servers in the organization
- Setting up and support remote email access and general telephone usage on mobile devices
- Ensuring optimal network and system availability
- Maintaining the Sage ERP User Procedure Manual
- Providing support in solving Sage ERP related issues
- Training IT support staff to manage enquiries from end-users with first-call resolution.
- Lead infrastructure projects to install and upgrade various systems.
- Spearheading new IT training and development programmes to boost employee retention.
- Acting as first point of contact for hardware and software troubleshooting queries.
- Liaising with third parties to purchase end user equipment as necessary.
- Aligning IT strategy with business needs, prioritising value for money, security and contractual requirements.
- Identifying skill gaps and restructured IT team, increasing department capabilities.
- Testing and administering disaster recovery plans for different systems.
- Managing team of IT support technicians, developing workflows and processes.
- Executing performance reports and submitted to management for review.
- Identifying and recommending cost-effective technology solutions.
- Executing projects using Waterfall and Agile methodologies.
- Implementing network security policies and performed audits, leading to reduction in security breaches.
- Directing installation and configuration of computer hardware, operating systems and applications.
IT MANAGER
Bond Chemical Industries Limited
06.2018 - 02.2019
- Prepared equipment for staff use, installing cables, operating systems, and software.
- Offered technical advice to programmers and developers to help optimise designs.
- Followed manufacturing instructions and design specifications when completing repairs.
- Maintained internet and intranet websites to maximise reliability and usability.
- Installed new software for users and monitored version and patch update requirements.
- Completed investigations to check on reported errors, reproduce problems and trace faults.
- Organised workspaces for employees with computer, monitors and associated cabling or equipment.
- Conducted server back-up and recovery operations in line with protocols.
- Used spicework to track support tickets and document actions.
- Delivered reliable, high quality technical support to average of 30 users daily.
- Answered user questions about hardware and software operation to help resolve problems.
- Carried out new hardware installations and updates, keeping systems functional and secure.
IT MANAGER
Vicmart Enterprises Limited
03.2015 - 05.2018
- Provided prompt support to internal and customer-facing IT infrastructure.
- Updated service users on ticket progress, escalating urgent issues for swift action.
- Built, configured and installed hardware platforms within specified timeframes.
- Serviced and maintained multifunction print and document devices.
- Resolved technical faults across varied technologies, including servers, routers and hardware.
- Managed and implemented all new software, systems and solutions.
- Developed a robust patching regime for optimum server, storage, network and desktop environments.
- Enabled upgrades to internal and external systems for consistent infrastructure security.
IT ASSISTANT
Vicmart Enterprises Limited
12.2013 - 04.2015
- Trained staff to navigate systems and update databases.
- Produced accurate and consistent IT documentation and version control systems.
- Created tailored user profiles and permissions for large organisations.
- Oversaw inventory and diagrams of office infrastructure.
- Improved network performance through rigorous testing and analysis.
- Provided after-hours IT support for management team members.
- Offered IT support during key meetings and events.
- Managed DNS servers and administered IP addresses.
- Sourced new equipment and software tools to meet organisational needs.
- Adapted to shifting organisational demands and deadlines.
- Supported disaster recovery processes and maintained robust backups.
Education
B.Sc - Computer Science
Olabisi Onabanjo University
2011
Diploma - Data Processing
Olabisi Onabajo University
2008
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Our Lady & Saint Francais College
2003
Skills
- Business planning
- Information security
- IT security and networking
- IT budget and cost control
- Documentation and reporting
- Desktop support
- Skilled in TCP/IP and WAN
- Network security protocols
- Network administration
- Microsoft SQL
- C#
- Agile
- Microsoft Server
- Microsoft Active Directory
- Advanced ERP knowledge
- Hardware installation
- Network configuration and support
- Network policy development
- Software applications
- IP address management
- Router administration design
Interests
Researching
Surfing the Internet
Certification
- Certified ITIL, PeopleCert(Axelos) - 2019
- C# Programming (Coding with C# syntax), Alison - 2022
- Diploma in Programming C# Fundamentals), Alison - 2022
- Supervision and Management Skills, Alison - 2022
- Fundamentals of Operation Management, Alison - 2022
- Basic Accounting, Alison - 2022
- Google IT Support, Coursera - 2023
Timeline
SYSTEM & NETWORK ADMINISTRATOR
Vicmart Enterprises Limited
02.2019 - Current
IT MANAGER
Bond Chemical Industries Limited
06.2018 - 02.2019
IT MANAGER
Vicmart Enterprises Limited
03.2015 - 05.2018
IT ASSISTANT
Vicmart Enterprises Limited
12.2013 - 04.2015
B.Sc - Computer Science
Olabisi Onabanjo University
Diploma - Data Processing
Olabisi Onabajo University
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Our Lady & Saint Francais College
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