Babatunde Teniola
Ikeja GRA
Summary
Dynamic Operations and Production Manager with over 5 years at Joyfulhub Bedding and Interiors, driving ₦30 million in sales growth. Expert in workflow optimization and team leadership, recognized for enhancing efficiency and client satisfaction. Proven ability to scale startups and manage complex projects, leveraging strong analytical skills and a commitment to excellence.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Operations and Production Manager
Joyfulhub Bedding and Interiors Ltd
Lagos, Nigeria
06.2019 - Current
- Results-driven Operations & Production Manager with 5+ years of proven success in the beddings and interiors industry, co-founding and scaling a startup from zero capital to over ₦30 million in sales revenue within five years.
- Skilled in operations optimization, production management, sales strategy, and customer experience, with a track record of improving efficiency, reducing costs, and driving business growth.
- Adept at team leadership, vendor negotiation, inventory control, and financial oversight, with technical proficiency in Microsoft Excel, Power BI, and inventory management systems.
- Recognized for combining entrepreneurial vision with hands-on operational expertise to deliver consistent results in competitive markets.
- Operations Management: Workflow optimization, process improvement, production scheduling, supply chain coordination, quality assurance, and cost control.
- Production Management: Fabric selection, cutting and sewing supervision, inventory control, product finishing, and packaging standards.
- Business Development & Sales: Revenue growth strategies, client acquisition, account management, and high-volume sales execution.
- Entrepreneurship & Startup Growth: Business registration (CAC), bootstrapping, resource allocation, and scaling from zero capital to multi-million-naira turnover.
- Project Management: Timelines and deliverables monitoring, vendor and supplier negotiation, and cross-functional team coordination.
- Customer Relationship Management (CRM): Client needs analysis, personalized service delivery, after-sales support, and repeat business generation.
- Financial Management: Budget preparation, cost analysis, profit margin optimization, and financial record oversight.
- Team Leadership & Training: Staff recruitment, skills development, performance management, and motivating teams to achieve targets.
- Technical Proficiency: Microsoft Excel, Microsoft Power BI, Inventory Management Systems
Transaction Officer
GTCO Plc
Lagos, Nigeria
03.2013 - 02.2018
- Handled daily transaction processing, account management, and cash operations with high accuracy.
- Ensured compliance with regulatory and internal control policies.
- Resolved customer queries efficiently, enhancing client satisfaction and retention.
- Collaborated with internal departments to streamline workflow and reporting.
- Managing daily financial transactions and records.
- Handling cash, cheque, and electronic payments.
- Ensuring compliance with regulatory policies.
- Reconciling accounts and resolving discrepancies.
- Supporting customer service at branch level.
- Coordinating with internal departments for smooth operations.
- Trained and supervised junior staff in operational procedures.
Education
Bachelor of Science - Nigeria
National Open University of Nigeria
Nigeria02-2024
Higher National Diploma of Science - Nigeria
The Federal Polytechnic Ado Ekiti
Nigeria12.2011
Skills
- Financial transaction processing
- Customer service and relationship management
- Branch operation support
- Data analyst
- Team goal-driven
- Strong leadership
- Dedication to product quality
- Communication and interpersonal skills
- Leadership development and staff training
- Strategic and analytical thinking
- Good Time management
Certification
- Certificate of Completion in Travel and Tourism Management, Alison
- Certificate in data analysis, Hagital Consulting,
- Towards Leadership Impact Certificate, ALDC, Covenant University
- Strategic Leadership Certificate, London School of Business Administration
- Certificate of attendance, ALDC - Covenant University
- Advanced Leadership Certificate, Daystar Leadership Academy
- Basic Certificate in Leadership, Daystar Leadership Academy
- Certificate of National Service, Federal Government of Nigeria
- Certificate of Appreciation, Nigeria Christian Corpers Fellowship
- Proficiency Certificate in Management, Nigerian Institute of Management (Chartered)
- Certificate of Merit, the Redeemed Christian Fellowship, RCF
- Certificate of Merit, Association of Science and Computer Studies Students
- History Makers Leadership Training, International Leadership Institute, and Center for Pastoral Leadership and Management Training
Languages
- English
- Yoruba
Accomplishments
1. Authored eight (8) e-books, with two on leadership
The 7 hearts of a successful leader and Elon Musk: the leadership and entrepreneurship secrets of the world's richest man revealed
2. Awarded as the Most Outstanding Dress Sense (Male Category) during the mandatory one-year national service. Courtesy: Nigeria Christian Corpers Fellowship
References
References available upon request.
Timeline
Operations and Production Manager
Joyfulhub Bedding and Interiors Ltd
06.2019 - Current
Transaction Officer
GTCO Plc
03.2013 - 02.2018
Bachelor of Science - Nigeria
National Open University of Nigeria
Higher National Diploma of Science - Nigeria
The Federal Polytechnic Ado Ekiti