AZUIKPE PATIENCE FARIDA MCBI
Deposit Insurer (Civil Servant)
ABUJA
Summary
Obtain a position as a team-player in a people-oriented Organization where I can maximize my knowledge and experience in a challenging environment to achieve the desired corporate goals. Hardworking and passionate job seeker with strong organizational skills eager to secure Senior-level [Financial Analyst] position. Ready to help my team and other teams achieve company goals.
I am an Experienced [Process Improvement Officer] with over eleven [11] years of experience in Deposit Insurance. Furthermore, i have an Excellent reputation for resolving problems and improving customer satisfaction.
Overview
13
13
years of professional experience
17
17
years of post-secondary education
Work History
Process Improvement Officer
NIGERIA DEPOSIT INSURANCE CORPORATION
09.2015 - Current
- Consummation of Service level Agreements between the various Departments/Autonomous Units and Zones
- Task creation and assignment
- Monitoring and review of Service Level Agreements report
- Review of existing Standard Operating Procedures Manuals in the Corporation
- Business process review
- Conducting of employee motivation survey
Bank Examiner
NIGERIA DEPOSIT INSURANCE CORPORATION
09.2011 - 01.2013
- Onsite examination of Primary Mortgage Banks & Microfinance Banks:
- Bank Examination Process
- Monitoring and existence check
- Investigations
- Liquidation Activities, Verification & Payout of Customers
- Premium Assessment and collection.
Customer Service Officer and Funds Transfer Officer
INTERCONTINENTAL BANK PLC, PLATEAU STATE
09.2005 - 12.2009
- Resolve customers’ queries and inquiries
- Issuance of Customer cheques and ATM cards
- Opening of customers’ accounts
- Educate customers on the use of the Bank’s products and services
- Escalate issues that cannot be resolved frontline to the department in charge
- Provide feedback to customers by following up on escalated issues
- Transferring customer’s funds on request
- Issuance of Bank drafts.
NATIONAL YOUTH SERVICE CORPS, Apapa Local Government Council
11.2003 - 11.2004
- Issuance of stationeries to all offices in the Council
- Organizing Council meetings
- Managing Staff and Customer relationships.
Education
Chartered Banker MBA -
Bangor University, Bangor Business School
01.2018 - 01.2019
M.Sc. - Financial Management
Middlesex University
01.2013 - 01.2014
B.Sc. - Economics
ABU Zaria
01.1998 - 01.2002
West African School Certificate (WASC - undefined
Wilson College
01.1992 - 01.1997
Primary School leaving Certificate - undefined
Command Children School
01.1985 - 01.1991
Skills
Efficient use of Microsoft software application - Microsoft excel, word, outlook, and power pointundefined
Affiliations
2008 – DATE Associate: Institute of chartered Economists of Nigeria (ICEN)
2012 – DATE Student Member: Chartered Institute of Bankers of Nigeria (CIBN)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
I have not failed. I’ve just found 10,000 ways that won’t work.
Thomas Edison
Timeline
Chartered Banker MBA -
Bangor University, Bangor Business School
01.2018 - 01.2019
Process Improvement Officer
NIGERIA DEPOSIT INSURANCE CORPORATION
09.2015 - Current
M.Sc. - Financial Management
Middlesex University
01.2013 - 01.2014
Bank Examiner
NIGERIA DEPOSIT INSURANCE CORPORATION
09.2011 - 01.2013
Customer Service Officer and Funds Transfer Officer
INTERCONTINENTAL BANK PLC, PLATEAU STATE
09.2005 - 12.2009
NATIONAL YOUTH SERVICE CORPS, Apapa Local Government Council
11.2003 - 11.2004
B.Sc. - Economics
ABU Zaria
01.1998 - 01.2002
West African School Certificate (WASC - undefined
Wilson College
01.1992 - 01.1997
Primary School leaving Certificate - undefined
Command Children School
01.1985 - 01.1991
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