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Azeezat Tijani
Ikotun, lagos,Lagos
Work Preference
Summary
Dynamic Waitress Supervisor at 23:25 Lagos with a proven track record in staff training and exceptional customer service. Expert in conflict resolution, I enhanced team performance and customer satisfaction through effective coaching and training. Successfully managed operations during peak hours, ensuring a seamless dining experience and fostering a positive work environment.
Overview
1
1
year of professional experience
Work History
Fashion designer
Self employed
Lagos
06.2025 - Current
- Supervised daily operations of dining area and staff activities.
- Supervised waitstaff to ensure quality customer service and satisfaction.
- Trained new waitstaff on service standards and restaurant policies.
- Provided training and guidance to new staff members on food safety, customer service, and restaurant policies.
- Coordinated staff schedules to ensure adequate coverage during peak hours.
- Managed customer inquiries and resolved service-related issues effectively.
- Resolved customer complaints in a timely manner with professionalism.
- Negotiated with vendors to reach ideal product distribution channels and pricing.
- Selected fabrics, patterns and trims to use in final designs and meet desired aesthetics and quality standards.
- Followed market trends and research to establish innovative product offerings for consumers.
- Designed sampling displays to enhance consumer interest.
- Gathered information from vendors regarding market trends and competitor activity.
- Developed and maintained relationships with suppliers, vendors and other industry professionals to stay informed about new developments and resources available.
- Developed exciting seasonal merchandise assortments to improve category diversity.
- Collaborated with textile designers, patternmakers and sample makers to bring designs to life and meet target market needs.
- Created detailed measurement and construction specifications for design to be executed appropriately by production teams.
- Developed seasonal and brand style guides to promote organization.
- Oversaw production fashion line from concept to completion.
Education
Ikolaba high school
Ibadan, Nigeria Skills
- Customer service
- Training staff
- Conflict resolution
Languages
English
First Language
English
Upper Intermediate (B2)
B2