Reliable System Administrator skilled at maintaining smooth operations within office and work-at-home environments. Trusted to safeguard information security, employee privacy and business continuity. Strong
communication and interpersonal skills to explain technical concepts to non-technical audiences.
Installed and commissioned the telecom equipment (Alcatel & Huawei Equipment- 2G & 3G)
Installed Microwave and converters at customers site for the provision of internet service.
Under the supervision of NOC, I Ensured that all the equipment and peripheral systems at the Base Stations are operated and maintained in such a way as to meet Company standards.
Maintained Mobile network performance standards.
Performed daily IT tasks, responding to requests by providing IT helpdesk and technical support to all users of the Company.
Installed and configured network devices, end user systems, printers,IP Phones and Access points.
Troubleshooted, diagnosed, and resolved technical hardware and/or software issues.
Configured and deployed Operating System and applications as required to new and existing workstations.
Keep the record of problems and their resolution and follow up with customers.
Microsoft Server Administration