Peta-Gaye Powell
Summary
Dynamic and results-driven Certified Project Manager with 10+ years of success leading retail operations, large-scale projects, and cross-functional teams. Adept at managing full project lifecycles using Agile, Waterfall, and hybrid frameworks to deliver initiatives on time and within budget. Proven track record in risk assessment, change management, and process optimization to boost efficiency, reduce costs, and enhance customer experience. Skilled in leveraging CRM and inventory systems (Salesforce, NetSuite, RetailPro) and data-driven KPI reporting to inform strategic decisions. Recognized for fostering stakeholder alignment, empowering teams through training, and translating business goals into actionable, measurable outcomes.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Project Lead / Store Manager
Victor Talbots Men’s Clothing Store
06.2022 - Current
- Spearheaded cross-functional projects, including visual merchandising transformations, CRM system enhancements, and high-impact promotions, leveraging Agile frameworks to accelerate delivery.
- Conducted comprehensive risk analyses, designed mitigation strategies, and ensured project outcomes aligned with corporate revenue and performance KPIs.
- Orchestrated stakeholder engagement by leading weekly status briefings, fostering transparency, and ensuring alignment across departments.
- Administered budgets and resource planning for seasonal campaigns, achieving a 12% reduction in operational expenses without compromising quality.
Operations Coordinator / Assistant Store Manager
Mitchells Clothing Store
10.2000 - 06.2022
- Coordinated multi-site operational projects—including warehouse automation, Salesforce CRM implementation, and staff training—to streamline workflows and boost efficiency.
- Oversaw vendor management, contract negotiations, and scope adjustments to align deliverables with shifting business priorities.
- Led onboarding and change-management initiatives, equipping staff with skills for process improvements and new technology adoption.
- Generated weekly business intelligence and supply chain performance reports to guide strategic decision-making and resource optimization.
Education
Master of Business Administration (MBA)
University of Phoenix
12-2023
Skills
- Project Lifecycle Management (Agile, Waterfall, Hybrid)
- Risk Assessment & Mitigation Planning
- Stakeholder Communication & Cross-Functional Collaboration
- Change Management & Process Optimization
- Team Leadership & Staff Training Programs
- Budgeting, Forecasting & Cost Control
- Data Analysis & KPI Reporting
- Strategic Planning & Portfolio Governance
- CRM Administration (Salesforce, NetSuite, RetailPro)
- Inventory Management & Supply Chain Coordination
- Vendor Management & Contract Negotiation
- Project Management Tools (Microsoft Project, Asana, Trello, Smartsheet, Jira)
- Leadership & Decision-Making
- Problem-Solving & Critical Thinking
- Communication & Negotiation Skills
- Adaptability & Change Resilience
- Time Management & Prioritization
- Collaboration & Relationship Building
Certification
- - Project Management Certificate – PM1001-2020
- Communication & Business Skills Certificate – BSM
- Aveda Benchmark Managerial Certification
- Information Technology Fundamentals – CS1001-2020
Timeline
Project Lead / Store Manager
Victor Talbots Men’s Clothing Store
06.2022 - Current
Operations Coordinator / Assistant Store Manager
Mitchells Clothing Store
10.2000 - 06.2022
Master of Business Administration (MBA)
University of Phoenix