Ayotunde Babatunde
Gwarinpa
Summary
Multitalented Virtual Assistant with over 5 years in top-tier organizational support. Skilled at close work with senior executive team. Robust history offering office management, support staff management, training, supervision and event planning. Excellent research, project support and organizational abilities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Virtual Executive Assistant
Group Fuel (VA Academy)
Dagupan City , Philippines
03.2020 - Current
- Trained and managed Virtual Assistant.
- Onboarding new client and presented them with a trained Virtual Assistant.
- Responded promptly to inquiries from customers or clients regarding products or services offered by the company.
- Managed client conversations on GHL (gohighlevel).
- email marketing with Lemlist.
- Social Media manager.
- Scheduled appointments for executives with external parties such as vendors or suppliers.
- Delivered optimal administrative, customer service and case management support.
- Monitored incoming emails and responded accordingly in a timely manner.
- Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
- Performed data entry tasks into various software programs including MS Excel spreadsheets.
- Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
- Revised and maintained master calendar to coordinate meetings across multiple time zones.
- Coordinated meeting and work schedules for staff teams and executives.
- Utilized problem solving skills to resolve any issues that arose during the course of business.
- Handled confidential information with discretion and professionalism.
- Scheduled conference calls and video conferences on behalf of executives.
- Managed multiple calendars for executives and ensured all deadlines were met.
- Created processes to streamline operations of the executive office.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Leveraged GHL skills to input and compile data gathered from various sources.
- Collaborated with others to discuss new opportunities.
Virtual Assistant
Hitched Marketing
Dagupan City , Philippines
02.2021 - 01.2024
- Updated contact list and made changes to existing contacts to improve instant communication.
- Tracked all the KPI (Key Performance Indicators) in the tracking sheets provided for me.
- Manage client conversation and provide the necessary support needed for our customers.
- Monitored social media accounts for comments or messages requiring attention.
- Transcribed audio recordings into written format according to specified guidelines.
- Handled data entry tasks to help client spend more time on executive commitments.
- Maintained a database of client information including contact details, preferences.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Leveraged GHL skills to input and compile data gathered from various sources.
- Entered data into spreadsheets, documents and databases with high accuracy rate.
- Assisted colleagues with resolving any issues related to data entry operations.
- Created spreadsheets to track data entries.
- Followed up on pending tasks until completion.
- Scanned documents into appropriate databases for storage purposes.
- Performed data entry from paper documents, emails, and other sources into computer systems.
Education
Bachelor of Science - Medical Laboratory Science
Lyceum Northwestern University
Philippines03-2022
Skills
- Mail Management
- Report Writing
- Scheduling
- Business Administration
- Social Media Management
- Technical Support
- Administrative Support
- Customer Service
- Spreadsheet Tracking
- Appointment Setting
- Social Media Knowledge
- Excel Spreadsheets
- Information Confidentiality
- Administrative Support Specialist
- Report Analysis
- Executive Support
- Computer Skills
- Clear Communication
- Positive Attitude
- Lead Generation
- CRM Software
- Outgoing and Friendly
- Customer Rapport
- Office Administration
- Spreadsheet Management
- Calendar Management
- Fluent in English
- Teamwork and Collaboration
- Data Security
- Data Accuracy
- Proofreading
- Data Entry
- Excellent Communication Skills
- Customer Relationship Management
- Team Player
Certification
- Foundation of Cybersecurity
- Telemarketing
Languages
English
First Language
Timeline
Virtual Assistant
Hitched Marketing
02.2021 - 01.2024
Virtual Executive Assistant
Group Fuel (VA Academy)
03.2020 - Current
Bachelor of Science - Medical Laboratory Science
Lyceum Northwestern University
- Foundation of Cybersecurity
- Telemarketing
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