Ayomide Olojede
Mass Communication
Ikeja ,Lagos
Summary
Dynamic Customer Service Representative with a proven track record at Femtel Communication Inl, where I enhanced customer loyalty through empathetic engagement and effective problem-solving. Skilled in managing high-stress situations and boosting customer satisfaction. Demonstrates exceptional writing abilities and a knack for resolving conflicts, ensuring information accuracy and service excellence.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Femtel Communication Inl
05.2022 - 08.2024
- Addressed customer concerns empathetically, boosting loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
Education
Bachelor Of Communications - Mass Communication
University of Lagos State
Lagos Skills
- Ability to solve problem
Timeline
Customer Service Representative
Femtel Communication Inl
05.2022 - 08.2024
Bachelor Of Communications - Mass Communication
University of Lagos State
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