Ayo Aboyade
Customer Service Representative
Magodo
Summary
A rock star Onboarding Specialist/Customer Success Specialist excellent at providing support on technology projects. Attentive to operational requirements such as planning, strategizing and executing deliverables in accordance with client's business goals while remaining flexible to changing demands. Builds credibility and trust with stakeholders to ensure customer satisfaction.
Overview
3
3
years of professional experience
Work History
Onboarding Specialist/Customer Support Representative
SW HR Consulting
Las Vegas , Nevada
2021.12 - Current
- Successfully onboarded over 250 new employees across multiple businesses and locations.
- Conducted background research on eligibility of over 100 new employees using technologies such as Checkr, BackgroundsOnline, ADP.
- Led the team that streamlined the onboarding processes for client's business which significantly reduced onboarding time by 20%.
- Participated in the training and development of new employees.
Research Assistant
Highbrow Research
Ikeja , Lagos
2022.Jan - 2022.Dec
- Performed qualitative, and quantitative analysis.
- Attended seminars to improve overall knowledge and understanding.
- Reviewed documents and data to identify trends and patterns.
- Created surveys and questionnaires to collect data for research projects.
- Sourced and arranged research data to create representative graphs and charts highlighting results for presentations.
- Worked both independently and collaboratively in a fast paced environment to deliver results.
Associate
Oakwood Legal
Gbagada
2021.01 - 2021.11
- Actively participated in the payment of stamp duties of a telecommunication company at the Federal Inland Revenue Service for over 40 properties located in Lagos and Ogun state, Nigeria.
- Participated in curating the proposed Legal Freelance Platform Project, https://myliggle.com/
- Organized webinars sessions for Lawfornonlawyers project: platform dedicated to sensitizing the public on business structuring and general rights within Nigeria.
- Curated weekly 'Do you know' series which explored and analyzed an area of law for a designated telegram platform linked to the Lawfornonlawyers project.
- Attended hearings as representative of corporate entities and firm clients.
- Operated specialized legal software such as Law pavilion
- Minimized risk exposure through careful advice on business operations and strategic plans.
- Conducted legal research and conferred with colleagues with subject matter expertise to develop strategies and arguments in preparation for presentation of cases.
- Engaged in complex commercial litigation under statutes relating to contract and telecommunications.
- Drafted motions, petitions and waivers.
- Assessed cases for probable outcomes by researching black letter law and other legal authority, comparing fact patterns to those of precedent cases.
Education
Intellectual Property (Copyright)
Harvard Law School (HarvardX)
Online 2022.01 - 2022.06
Graduate Program - Investment Banking
Edubridge Academy
Lagos, Nigeria 03.2021
B.L -
Nigerian Law School
11.2019
L.L.B (Hons) - Law
Olabisi Onabanjo University
Ogun State, Nigeria10.2018
Skills
- Research
- Communication
- Documentation
- Detail-oriented
- Project Management
- Analytical
- Strategy
- Human Centered Design
- Competitive Analysis
- Prototyping
- User Testing
- Product Management Methodologies
Affiliations
- Nigerian Bar Association
Certification
- Foundation in Project Management - https://coursera.org/share/1e86813dc6388572dbbb6a7a4ff269ae
- Licensed to practice as a Barrister and Solicitor of the Supreme Court of Nigeria.
- Chartered Institute of Arbitrators (in view)
Accomplishments
Awarded a Certificate of Recognition for stepping in and being a great support for streamlining the onboarding process of employees and reducing onboarding time by 20%.
file:///C:/Users/USER/Downloads/Recognition%20Certificatea%20Ayo%20(1).pdf
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
Trust is a two way street and it all begins with excellent communication
Ayo Aboyade
Timeline
Research Assistant
Highbrow Research
2022.Jan - 2022.Dec
Intellectual Property (Copyright)
Harvard Law School (HarvardX)
2022.01 - 2022.06
Onboarding Specialist/Customer Support Representative
SW HR Consulting
2021.12 - Current
Associate
Oakwood Legal
2021.01 - 2021.11
Graduate Program - Investment Banking
Edubridge Academy
B.L -
Nigerian Law School
L.L.B (Hons) - Law
Olabisi Onabanjo University
Similar Profiles
Sherman WilsonSherman Wilson
Independent Workers Compensation Lien Representative at SW ConsultingIndependent Workers Compensation Lien Representative at SW Consulting
Nicholas SchneemanNicholas Schneeman
Media Buyer at SW Marketing And ConsultingMedia Buyer at SW Marketing And Consulting
Alexis PrietoAlexis Prieto
FOUNDER at STARTUP HR | REMOTE | HR & TALENT CONSULTINGFOUNDER at STARTUP HR | REMOTE | HR & TALENT CONSULTING