AYODELE TITILOPE PRAISE
5 Permanent site,Akungba
Summary
Dedicated professional with proven experience in customer service and effective communication. Skilled in time management and multitasking, ensuring high customer satisfaction and retention in the broadband industry, with a proven record of meeting target through effective communication and relationship management. Highly adaptable, fast-learning, deep commitment to tasks, interpersonal skills, Ability to handle new role, adapting to a new work environment as fast as possible
Overview
10
10
years of professional experience
1
1
year of post-secondary education
Work History
Home broadband
Airtel Nigeria
Akungba , Nigeria
02.2023 - 12.2025
- Managed customer inquiries and provided timely support for broadband services, ensuring high levels of satisfaction.
- Analyzed customer feedback to inform Home broadband manager and service improvements.
- Developed and implemented strategies to enhance customer Usages in Hbb Devices and retention.
- Participated in the development of promotional strategies to boost broadband Devices e.g Engaged customers within assigned territories and Conduct experiential setups and Devices activation during special event
Secondary school Class Teacher
Life Achiever Secondary School
Owo, NG
10.2022 - 02.2023
- Developed lesson plans that aligned with curriculum standards and met the varied needs of students.
- Implemented classroom management techniques to create a positive learning environment.
- Facilitated engaging lessons that fostered student participation and interest in subject matter.
- Collaborated with colleagues to design interdisciplinary projects that enhanced student learning.
- Monitored and evaluated student progress, adjusting instructional methods as necessary.
Sale representative
Fontana pharmaceutical Company
Ijebu Ode, NG
12.2019 - 03.2021
- Answered inquiries from prospective customers regarding features of products and services.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Packaged drugs and prepared prescription in line with medical standards
Mixer and packaging assistant
Favourite Paint Industry
Sagamu Express, NG
10.2018 - 12.2018
- Mixed various paint formulations to ensure consistency and quality across batches.
- Monitored mixing processes to maintain optimal performance and minimize waste.
- Collaborated with team members to streamline production workflows and improve efficiency.
- Ensured compliance with safety regulations during mixing operations.
Machine Operator
Vero Water Company
Ijebu Ode, NG
03.2016 - 12.2016
- Adjust machine settings to complete tasks accurately.
- Observe machine operations to detect any problems or defects in the finished product.
- Load raw materials into machines according to specified measurements.
- Monitor the feed and speed of machines during the machining process.
Education
Bachelor of Science - Biochemistry
Kware State University
Ilorin , Nigeria 01.2025 - 12.2025
Biochemistry -
Rufus Giwa Polytechnic
Science laboratory technology -
Abraham Adesanya Polytechnic
Skills
- Teamwork
- Time Management
- Leadership
- Effective Communication
- Critical Thinking
- Customer service
- Active listening
- Multitasking Abilities
- Microsoft Word
- Planning
Languages
English
Upper Intermediate
B2
Timeline
Bachelor of Science - Biochemistry
Kware State University
01.2025 - 12.2025
Home broadband
Airtel Nigeria
02.2023 - 12.2025
Secondary school Class Teacher
Life Achiever Secondary School
10.2022 - 02.2023
Sale representative
Fontana pharmaceutical Company
12.2019 - 03.2021
Mixer and packaging assistant
Favourite Paint Industry
10.2018 - 12.2018
Machine Operator
Vero Water Company
03.2016 - 12.2016
Biochemistry -
Rufus Giwa Polytechnic
Science laboratory technology -
Abraham Adesanya Polytechnic