Ayobamidele Oladunjoye

• Researched and evaluated new and current vendors to determine suitability of products and contract and pricing negotiations.
• Utilized procurement tools to manage quote process, invoicing, order entry and receiving.
• Maintained internal inventory of supplies and equipment.
• Managed procurement requests and acted as point-person for customers on logistics, hardware and software needs.
• Developed and maintained relationships with key suppliers for smooth communication and to meet required expectations.
• Prepared and presented reports to management on purchasing trends and cost savings to aid in decision making.
• Conducted spend analysis to identify cost-saving opportunities.
• Monitored and managed procurement budget to control costs.
• Negotiated contracts with suppliers to obtain favorable terms and pricing.
• Resolved invoice and payment issues to facilitate prompt payment to suppliers.
• Responsible for all overall office functionality and appearance
• Coordinating and maintaining of office space planning and space allocation
• Coordinating repairs and maintenance with suppliers
• Monitoring and managing of facilities annual budget

-Take customer calls and provide accurate, satisfactory answers to their queries and concerns

- Escalate situations involving dissatisfied customers, offering patient assistance and support

- Guide callers through troubleshooting, navigating the company site or using the products or services

- Review customer or client accounts, providing updates and information on services

-Collaborate with other call center professionals to improve customer service

-Handling and resolving customer complaints regarding product sales to customer service problems.

- Identifying, escalating priority issues and reporting to the high-level management.

-Following up complicated customer calls where required.

-Other duties as assigned.

-Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

-Carried out day-day-day duties accurately and efficiently.

-Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

• Listen and interact with customers to handle their needs and complains
• Respond to customer requests on land
• Cultivates customers loyalty, persuades and improve sales.

• Design and implement all lesson plans for district curriculum program and prepare all requirements and ensure compliance to all students learning style.
• Prepare reports and attend all faculty meetings
• Maintain and update all files and records
• Perform assessment of all student learning styles and participate in all students and parent conference as per system policies
• Ensure efficient use of language while teaching and maintain knowledge on all content and prepare all lesson plan for school as required.

• Assist in managing the relationship between the organization and the employee
• Ensuring managers are upskilled to deal with people in fair and effectiveness
• Overseeing all people practices to ensure they are legally compliant.
• Assist in creating people’s policies
• Assist in dealing with complex cases such as disciplinary and appeals

• Assist school administrator in running the school in an effective manner
• Scheduling meetings and appointments
• Maintain database relating to students and their academic progress
• Ensure compliance of school guidelines, principles, laws and rules