Ayandola Aremu
Bariga,Lagos
never let the fear of striking out keep you out of the game
Summary
Highly analytical and process-oriented data analyst with knowledge of database types; research
methodologies; and big data capture, curation, manipulation and visualization. Furnish insights,
analytics and business intelligence used to advance opportunity identification, process reengineering
and corporate growth.
Overview
7
7
years of professional experience
2
2
years of post-secondary education
Work History
IT Support Officer
CITM of Yaba College of Technology
Yaba, LA
10.2020 - Current
- Supervised 20 administrative team members and provided constructive feedback, resulting in higher morale and increased employee retention
- Help Desk Support
- Computer hardware troubleshooting and repairs (HP, DELL, IBM)
- Server Management (Hardware and Software)
- Printer setup (Local and network) and maintenance
- Network Management
- Standardized office structures and processes to promote collaboration and increased performance
- Employed proven problem-solving techniques to resolve issues quickly and with minimal disruption
- Utilized proven problem-solving methods in accordance with company policy to enhance client satisfaction
- Improved information collection and recordkeeping accuracy by creating, updating and managing staffs and students communications
IT Support Officer
CITM of Yaba College of Technology
Yaba, LA
02.2020 - 10.2020
- NYSC PRIMARY PLACE OF ASSIGNMENT,
- Maintenance, Repairing and replacing parts of IT Equipment, OS and application software
- Help Desk Support
- Computer hardware troubleshooting and repairs (HP, DELL, IBM)
- Server Management (Hardware and Software)
- Printer setup (Local and network) and maintenance
- Network Management
- Data Entry
Data Entry Operator
Babtech Resources
Yaba, LA
05.2013 - 01.2014
- Implemented digital-filing solution that improved records management and customer follow-up processes
- Compiled, sorted and verified accuracy of data before it entered
- Performed corrections on errors and exception documents
- Inputted client information into company database and Excel spreadsheets.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Scanned documents and saved in database to keep records of essential organizational information.
- Evaluated source documents to locate needed information.
- Compiled and verified accuracy and sorting information to prepare source data for computer entry.
- Applied data entry knowledge skills to resolve indecipherable or garbled messages.
- Coded and processed applications into required electronic formats.
- Completed data entry tasks with accuracy and efficiency.
Business Development Executive
HorseGate Sports Limited
Ikorodu, LA
02.2011 - 12.2012
- Developed, coordinated and implemented sales strategies that identified and produced new business in two different markets/ states
- Facilitated sales presentations and communications for upcoming joint venture opportunities and collaborative business efforts
- Strategized ways to build market share, increase revenue, and acquire success through innovative developments in organizational structure
- Identified ways to build brand awareness through engaging campaigns that establish company reputation, incite curiosity, and inform potential customers.
- Developed and executed strategic initiatives to implement key changes and improvements in business development and sales programs
- Defined and integrated roles, responsibilities and processes for business team and data management organization
- Completed and submitted monthly and yearly reports to support executive decision making
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit
Assistant Manager
Malone King Textile Limited
Ikorodu, LA
01.2009 - 12.2010
- Prepared and entered financial data for Operations Performance Management report
- Consulted with over 100 customers on latest styles and trends
- Balanced needs of multiple customers simultaneously in fast-paced retail environment
- Increased customer satisfaction by interfacing directly with over 100 customers to provide assistance
- International Computer Driving License
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
Education
Higher National Diploma - Computer Science
12.2018 - 01.2018
National Diploma - ND
01.2013 - 12.2015
Skills
Attention to detailAnalyticsLeadershipPythonRSQLIT Support
Python
R
Excel
Onsite customer support
Service initiatives support
Support Documentation Composition
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
IT Support Officer - CITM of Yaba College of Technology
10.2020 - Current
IT Support Officer - CITM of Yaba College of Technology
02.2020 - 10.2020
Yaba College of Technology - Higher National Diploma, Computer Science
12.2018 - 01.2018
Data Entry Operator - Babtech Resources
05.2013 - 01.2014
Yaba College of Technology - National Diploma, ND
01.2013 - 12.2015
Business Development Executive - HorseGate Sports Limited
02.2011 - 12.2012
Assistant Manager - Malone King Textile Limited
01.2009 - 12.2010