Summary
Overview
Work history
Education
Skills
References
Timeline
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AWE OLUWATOMISIN

Ibadan,Nigeria

Summary

A results-oriented pharmacist and operations manager adept at enhancing service efficiency and ensuring strict regulatory compliance. Excel in strategic decision-making and fostering exceptional customer experience, utilizing Power BI and Microsoft Office Suite to transform data into actionable insights that fuel business expansion and optimize operational workflows.

Overview

7
7
years of professional experience

Work history

Business Operations Manager

Fortis Pharmacy & Stores
Ibadan, Nigeria
01.2025 - 06.2025
  • Evaluate and scrutinize sales performance, pricing strategies, and overall profitability, delivering stakeholders actionable insights to enhance business outcomes.
  • Partner with internal cross-functional teams to secure streamlined operations, robust supply chain management, and refined financial processes.
  • Engineered new workflow system to decrease patient wait time, mitigate operation loss, and elevate operating profit margin by greater than 20%
  • Leveraged outstanding leadership acumen, deep insight into supply chain, logistics management, customer service, and project management expertise to support operations at all branches of organization.
  • Cultivate and sustain impactful relationships with local healthcare centres and other key stakeholders to enhance company reputation and influence.
  • Function as reliable advisor, delivering strategic insights and support to maximize business potential.
  • Implemented staff training initiatives which improved workforce competency by 88%.

Volunteer

Breast Cancer Association of Nigeria, BRECAN
Ibadan, Nigeria
04.2022 - 06.2025
  • Educated over 1,200 women on effective self-breast examination techniques.
  • Facilitated public awareness campaigns to promote breast cancer knowledge.
  • Systematized administrative tasks, including meeting reminders and documentation.
  • Gained insights into operations of model non-governmental organization.


Pharmacy Manager

Fortis Pharmacy & Stores
Ibadan, Nigeria
09.2023 - 12.2024
  • Administered yearly procurement budget of three hundred and ten million naira (310,000,000), persistently adhering to budgetary guidelines, lowering stock-out frequency by 93%, overstocking by 99% and optimizing supply chain operations.
  • Established connections with medical professionals resulting in average growth of 10 patients weekly
  • Partnered with warehouse team to guarantee accurate documentation and tracking of inventory levels, including reconciling physical counts with digital records.
  • Streamlined communication of benefits, potency, side effects and adverse reactions of pharmaceutical products, fast-moving consumer goods (FMCG), to patients and customers using precise terminology.
  • Instituted FEFO principles, leading to 98% decline in stock loss attributed to expiries.
  • Coached 6 Intern Pharmacists and 10 Pharmacy Technicians, ensuring in-depth comprehension of community pharmacy practice complexities, supply chain dynamics, and logistics management.
  • Advocated for unique needs of patients and consumers by delivering effective medications and FMCGs aligned with purchasing power, fostering exceptional customer service and driving organic business growth.
  • Responsible for leading and directing overall sales strategy, ensuring consistent delivery of sales target.
  • Redesigned staff work schedule, enhancing productivity by 91% and reducing employee turnover rate to below 4%.
  • Adhered strictly to ethical guidelines protecting patients' rights and confidentiality.
  • Ensured accurate prescription processing, enhancing patient safety.
  • Resolved team conflicts effectively, maintaining harmonious work environment.
  • Maintained high standards of cleanliness throughout pharmacy premise ensuring hygienic environment.

Pharmacist, National Youth Service Corps (NYSC)

Ministry of Youth & Sports, Oyo State Government
Ibadan, Nigeria
07.2022 - 07.2023
  • Cultivated strong interpersonal relationships with healthcare team members to achieve 89% improvement in patient care outcomes.
  • Enabled medication availability for Corp members by utilizing unit dose system.
  • Prioritized patient counselling.
  • Led pharmacovigilance unit in identifying, documenting, reporting, and preventing adverse drug reactions.
  • Strategised and carried out successful campaign focused on combating drug abuse and misuse.

Pharmacy Intern

Oyo State Health Insurance Agency (OYSHIA)
Ibadan, Nigeria
05.2021 - 04.2022
  • Participated in over 13 professional development workshops to remain updated on industry trends and best practices.
  • Assisted in ordering, receiving, unpacking, and storing pharmaceutical supplies in appropriate locations.
  • Supported in creating public health awareness programs, spreading information about various health issues.
  • Executed additional tasks as required or designated by preceptor.

President

Nnamdi Azikiwe Literary & Debating Society
Ibadan, Nigeria
04.2019 - 02.2020
  • Coordinated over 32 training sessions geared towards development of members as outstanding public speaker.
  • Developed code of conducts to set out clear expectations of behaviour among members when interacting with one another and with members of public.
  • Actively sought feedback from members in bid to make sure their thoughts, opinions and insights were accommodated.

General Secretary

Pharmaceutical Association of Nigerian Students (PANS)
Ibadan, Nigeria
07.2018 - 06.2019
  • Efficiently handled over 112 correspondences such as letters, emails, and memos on behalf of association.
  • Promoted productivity by coordinating schedules, meetings, and special events.

Student Industrial Work Experience Scheme SIWES

Kunle Ara Pharmacy
Ibadan, Nigeria
03.2019 - 05.2019
  • Gained first-hand experience of behind-the-scenes operations of one of largest wholesale pharmacy outlets in Nigeria.
  • Performed productive duties in supply chain management, customer service, and pharmacy department as directed by superintendent pharmacist.
  • Showed initiative and willingness to take on new challenges.
  • Shadowed superintendent pharmacist to develop practical knowledge and gain critical industry-specific skills.

Education

Master of Business Administration (M.B.A.) - Entrepreneurs and Operations management

University of Ibadan
06.2024 -

Bachelor of Pharmacy (B. Pharm) - Pharmacy

University of Ibadan
02.2015 - 03.2020

Skills

  • Operations management
  • Excellent communication skills
  • Proficiency in Power BI
  • Inventory control experience
  • Stellar presentation skills
  • Customer relationship building
  • Budget management
  • Team building
  • Microsoft Office Suite expertise

References

References available upon request.

Timeline

Business Operations Manager

Fortis Pharmacy & Stores
01.2025 - 06.2025

Master of Business Administration (M.B.A.) - Entrepreneurs and Operations management

University of Ibadan
06.2024 -

Pharmacy Manager

Fortis Pharmacy & Stores
09.2023 - 12.2024

Pharmacist, National Youth Service Corps (NYSC)

Ministry of Youth & Sports, Oyo State Government
07.2022 - 07.2023

Volunteer

Breast Cancer Association of Nigeria, BRECAN
04.2022 - 06.2025

Pharmacy Intern

Oyo State Health Insurance Agency (OYSHIA)
05.2021 - 04.2022

President

Nnamdi Azikiwe Literary & Debating Society
04.2019 - 02.2020

Student Industrial Work Experience Scheme SIWES

Kunle Ara Pharmacy
03.2019 - 05.2019

General Secretary

Pharmaceutical Association of Nigerian Students (PANS)
07.2018 - 06.2019

Bachelor of Pharmacy (B. Pharm) - Pharmacy

University of Ibadan
02.2015 - 03.2020

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AWE OLUWATOMISIN