Austine Adima
#2b Nnama Lane off grace bill road, Eket Akwa Ibom State ,Nigeria
Summary
Dynamic professional with a proven track record at First Bank of Nigeria Ltd, excelling in fund transfers and clearing operations. Adept at regulatory compliance and fostering teamwork, I leverage strong analytical skills to enhance service delivery and ensure data accuracy, consistently achieving timely processing of transactions.
Overview
11
11
years of professional experience
Work History
Money Transfer Agent
First Bank of Nigeria Ltd
Eket , Nigeria
02.2024 - 03.2026
- Processed money transfers efficiently for customers at First Bank of Nigeria Ltd.
- Assisted clients with inquiries regarding transfer options and procedures.
- Verified customer identities to ensure compliance with banking regulations.
- Maintained accurate records of transactions and customer interactions.
- Trained new staff on operational procedures and best practices in money transfers.
- Ensured that all policies related to money transfers were followed at all times.
- Provided guidance on foreign exchange rates and fees associated with international transfers.
- Responded promptly and professionally to customer complaints or inquiries.
- Performed administrative tasks such as filing documents, updating databases.
- Maintained accurate records of all transactions for audit purposes.
- Participated in training sessions aimed at enhancing knowledge of financial regulations.
- Processed incoming and outgoing payments accurately and efficiently.
- Identified potential fraudulent activity and reported it promptly to management.
Clearing And Administrative Officer
First Bank of Nigeria Ltd
Abak, Nigeria
06.2017 - 02.2019
- Managed customer inquiries to ensure prompt resolution and satisfaction.
- Collaborated with team members to improve service delivery processes.
- Conducted account verifications to maintain data accuracy and security.
- Used Passport Suite application for cheque truncation
- Carrying out other banks' instruments presented for clearing
- Daily monitoring and regularization of branch and head office accounts
- Sending and responding to outward clearing mails
- Ensuring all instruments presented for posting and clearing activities are done within the TAT.
- Ensured the security and confidentiality of sensitive information.
Fund Transfer Officer
First Bank of Nigeria Ltd
Abak, Nigeria
04.2015 - 02.2019
- Processed funds transfer requests for clients efficiently and accurately.
- Verified transaction details to ensure compliance with banking regulations.
- Collaborated with team members to resolve discrepancies in transactions.
- Maintained detailed records of all transactions for auditing purposes.
- Utilized banking software to track and manage fund transfers effectively.
Education
Bachelor of Science - Information Technology
National Open University of Nigeria
11.2025
National Certificate In Education - Computer Science/Physics
Federal College Of Education Obudu Cross River State
10.2010
Skills
- Regulatory compliance
- Data entry
- Reporting documentation
- Computer proficiency
- Analytical problem-solving
- Attention to details
- Multitasking capacity
- Adaptability
- Teamwork
- Interpersonal communication
- Active listening
- Strategic planning
Languages
English
Timeline
Money Transfer Agent
First Bank of Nigeria Ltd
02.2024 - 03.2026
Clearing And Administrative Officer
First Bank of Nigeria Ltd
06.2017 - 02.2019
Fund Transfer Officer
First Bank of Nigeria Ltd
04.2015 - 02.2019
National Certificate In Education - Computer Science/Physics
Federal College Of Education Obudu Cross River State
Bachelor of Science - Information Technology
National Open University of Nigeria