AUSTIN CHUKWUDI

●Oversaw feeder meter operations via back-end systems.

●Analyzed feeder load data to provide actionable recommendations.

●Restoring feeder meter communication to back-end systems.

●DSS meter communication resolution, modem replacements, sim card replacement etc.

●Directed team of meter technicians for MD and Non-MD meter installations.

●Conducted recertification process for smart energy meters.

●Resolved faults in metering systems to maintain operational efficiency.

●Conducted energy audits to identify instances of energy theft.

• Enhanced customer satisfaction by efficiently resolving meter-related issues in a timely manner.
• Assisted in training new employees on proper meter installation, repair, and maintenance techniques.
• Attended safety meetings and took part in safety awareness trainings and programs.
• Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.

●Assisted in Extension of Low tension and High tension electricity networks.

●Assisted in Installation of Transformers.

● Assisted in Earthing of Power system networks.

● Making of stays, Installation overhead lines supports such as cross-arms, pot insulators,etc