AUGUSTINE OSAYAWE
Program Analyst & Field Operations Supervisor
Auchi
Summary
Program Analyst and Field Operations Supervisor with top-notch planning, decision-making and project management abilities. Industrious and reliable leader offering [5] years' experience evaluating, managing and improving operations in the work space.
Overview
5
5
years of professional experience
17
17
years of post-secondary education
2
2
Certifications
Work History
Field Operations Supervisor/Program Analyst
Benin Electricity Distribution Company (BEDC)
Auchi
2017.06 - Current
- Conducts scheduled and impromptu evaluations to assess work performance.
- Monitors each team lead to ensure that they deliver maximally on their daily targets
- Building solid customer-staff relationship to enable smooth operations in host communities
- Analyzing data and utilizing technology to increase cash collection and reduces loses along the lines
- Resolving customer complaints and increase customer's satisfaction
Computer Science Teacher
University Preparatory Secondary School (UPSS)
Benin City
2016.01 - 2017.05
- Trained and developed students' skills in word-processing, spreadsheet and database programs.
- Tests and evaluate students to evaluate their progress report
- Created clear, engaging lessons to draw students interests in programming
- Communicated with students to discuss progress and need for tutoring and extra assistance.
- Invigilated and graded projects, quizzes and examinations.
Education
Bachelor of Science - Computer Science
University of Benin (UNIBEN)
Benin City, Nigeria 2006.01 - 2010.11
Certified Project Manager (CPM) - Project Management
International Project Management Professionals
1,M.Asemota Close, Adesuwa, Benin City, Nigeria 2019.04 - 2019.05
Certified Human Resource Manager (CHRM) - Project Management
International Project Management Professionals
1, M.Asemota Close, Adesuwa, Benin City, Nigeria 2021.06 - 2021.07
Senior School Leaving Certificate (NECO) - Science
Covenant Christian Academy
First Federal Road, Benin City, Nigeria 1998.09 - 2004.06
Primary School Leaving Certificate - General Studies
Sunny Group of Schools
1, Upper Lawani Road, Benin City, Nigeria 1993.09 - 1998.07
Skills
Web Developer
Data Analysis
Microsoft Packages
Field reporting
Special operations
Revenue Protection
Program Analyst
Certification
CPM-Certified Project Manager
Timeline
CHRM-Certified Human Resource Manager
2021-07
Certified Human Resource Manager (CHRM) - Project Management
International Project Management Professionals
2021.06 - 2021.07
CPM-Certified Project Manager
2019-05
Certified Project Manager (CPM) - Project Management
International Project Management Professionals
2019.04 - 2019.05
Field Operations Supervisor/Program Analyst
Benin Electricity Distribution Company (BEDC)
2017.06 - Current
Computer Science Teacher
University Preparatory Secondary School (UPSS)
2016.01 - 2017.05
Bachelor of Science - Computer Science
University of Benin (UNIBEN)
2006.01 - 2010.11
Senior School Leaving Certificate (NECO) - Science
Covenant Christian Academy
1998.09 - 2004.06
Primary School Leaving Certificate - General Studies
Sunny Group of Schools
1993.09 - 1998.07